Ecommerce Manager

EXCITING SENIOR MANAGER, SITE MERCHANDISING - OPPORTUNITY

Our client, the nation's largest retailer, is looking to hire a Senior Manager, Site Merchandising as the leader of strategy & optimization. You'll partner with product, UX, and engineering to ideate, test, and implement new features and functionality to solidify the company's website as customers' favorite site to shop.

Key Responsibilities:

• Lead data-driven analysis and customer insight initiatives to optimize homepage performance.
• Develop strategic direction for delivering a consistent and engaging customer experience, while allowing flexibility for new activations.
• Establish KPIs for all aspects of the homepage, from creative content to membership activation.
• Build and implement strategies to exceed KPI goals, focusing on customer interaction, conversion rates, and content-driven revenue.
• Collaborate with product, UX, and engineering teams to ideate, develop, and launch new features, ensuring alignment with customer needs and business objectives.
• Present strategic content plans and performance results to senior leadership, gaining buy-in for new initiatives.
• Drive cross-functional partnerships and lead the development of key features through user research, A/B testing, and iterative development.

You’ll Excel in This Role If You:

• Are deeply committed to delivering flawless, engaging digital experiences that prioritize the customer at every step
• Enjoy working collaboratively, mentoring team members, and fostering a culture of innovation and teamwork.
• Are a strategic thinker with a proven ability to implement data-driven processes and influence stakeholders at all levels.

Minimum Qualifications:

• Bachelor's degree in Business, Merchandising, or a related field.
• 3-5 years of experience in Business Operations, eCommerce, or Program Management.

Preferred Qualifications:

• Master's Degree in Business or related field, with certification in project management.