What are the responsibilities and job description for the Site Reliability Engineer (Support Engineer) position at Aquent Talent?
Client Requirements : Background & Education Checks, Drug Test, Fingerprinting
What you’ll do :
- The Support Engineer will ensure the high availability of critical backend applications / apis, involved in on-call rotation, investigating issues reported by the customers and providing solutions.
- Perform troubleshooting / debugging, issue triaging, and perform defect fixes, and enhancements of the application.
- Support Production Readiness processes to ensure the team is ready to support features deployed to production.
- Contribute during application design process to ensure availability requirements are baked in application development process
- Coordinate application maintenance activities, such as OS upgrade, Disaster Recovery exercise, etc.
- Serve on a 24×7 production support team on rotation.
- Analyze and resolve application issues in production.
- Actively participating in mentoring junior team members.
- Working with Team Lead (Sr. Staff level) to design and implement process improvement in our Production Services and Operations.
What you have :
Required Skills for the job :
The target hiring compensation range for this role is $70.32 to $78.13 / Hourly (W2). Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.
About Aquent Talent :
Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.
Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium . More information on our awesome benefits !
Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.
Client Description
Are you ready to join a prestigious financial services firm that prioritizes client success and innovation? Our client is a leading provider of investment and wealth management services, known for its commitment to transparency, integrity, and personalized advice. With a focus on empowering clients to achieve their financial goals, our client offers a dynamic and collaborative work environment. Join us in our mission to help individuals and families build a brighter financial future.
PDN-9e14c2dc-b4c3-4ce0-b8e1-f35e5e65105d
Salary : $70 - $78