Vendor Support Specialist

Job Title: Vendor Support Specialist

Client Location: ON-SITE in Orlando, FL

Starting: 01/31/2025

Salary/Pay Rate: $75-79 per hou

rFirm, non-negotiable: Ye

sHours: Full-tim

eDuration: 12 months with possible extensio

n
Job Descriptio

n:Aquent's leading enertainment client is looking to add a Vendor Support Specialist to their ON-SITE team in Orlando. The Vendor Support Specialist will work in a dynamic, collaborative environment and handles confidential data. It requires a desired to learn, the ability to build and maintain relationships and acquire a deep understanding of the vendor management space. A successful candidate will be highly analytical, collaborative, and able to work effectively at various levels of the organizatio

n.
The Vendor Support Specialist will work with area leaders to drive specific efforts to completion, track status, communicate and ensure on-time delive

ry.• Establish timelines and manage assets to meet key milestone deliverab

les• Deliverables to include Vendor Engagement Portal (VEP), Third Party Enablement (3PE), Third Party Office (3PO), Forecast Engineering Management Analytics (FEMA), and Supplier Partnerships & Ops Technology (SPOT -- FKA VMO) related workflows and enhancements, database transfer, and any additional leadership reques

ts.• Create and maintain comprehensive asset tracking activities to monitor and report on delivery progr

ess• Document ways of working and other information to help establish new proces

ses• Assist leaders by reporting and escalating issues in a timely man

ner• Hold key stakeholders accountable for deliverab

les• Liaise with team members and cross-functional partners at all levels of the organizat

ion• Influence and direct work of others with or without formal author

ity
Responsibiliti

• es :Support Technology Project and Program Governance Pro
• gramResearch and report on project management practices, services, impacts to data quality, consistency and overall value to the com
• panyDocument and report on existing practices with Technology teams to stay abreast of existing practices and challenges with compli
• anceReview and analyze projects and progr
• ams.Draft and help implement recommended improvements to process and procedures for proje
• cts.Participate in policy creation and managem
• ent.Analyze potential impacts of policy choices under considerat
• ion.Participate in project review processes to verify projects and teams are in line with standard, policies and best pract
• icesIdentify and document potential gaps in policies, procedures, and project governance solut
• ionsProvide Project Management Process Sup
• portReview campaigns for alignment with internal policies and external regulat
• ionsEducate teams on existing best practices and stand
• ardsSupport Project Managers with reviews and analysis of project
• dataReview requests for enhancements to project management stand
• ardsSupport on demand requests and shifting organizational priori
• tiesWork closely with technology leadership to understand needs/challenges, assess potential impacts, and assist with compli

ance
Basic Qualificati

ons :Basic knowledge/experience in relevant technologies, suc

h as:• 2 years project and product management exper

ience• Excellent written and verbal communication skills for internal and external communic

ation• Solid organizational skills and ability to juggle and prioritize projects and

tasks• Strong attention to d

etail• Team player that works cooperatively and effectively with others to set goals, resolve problems, and make deci

sions• Comfortable communicating with partners at all l

evels• Flexible to change while able to manage and support multiple efforts concurr

ently• Proactive and demonstrates strong initiative to manage day-to-day workflow with minimal superv

ision• Ability to work under pressure and meet tight dead

lines• Comfortable working both virtually and in-person when n

eeded
Preferred Qualifica

• tions:Individuals should be agile focused and can take on scrum activities associated with the development of the products in running grooming, planning, standup and alignment ses
• sions.Experience in working with MyJira to create quick views around roadmaps and sprints including backlog refin
• ement.SmartSheet experience preferred--will help showcase all the product work in the apps enhancement
• space.Dashboarding experience in PwerBI woudl be a
• plus!Comfortable utilizing
• MyJiraAbility to influence stakeh
• oldersExperience managing technical projects • Product Mana

gement
Required Edu

• cation:BA o

r equivThe target hiring compensation range for this role is $75 to $79. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and lo

cation.
About Aquent

Talent:Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest

brands.
Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome b

enefits!
Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, a