Demo

Sales Enablement & Operations Specialist

AR Franchising Inc
Pineville, NC Full Time
POSTED ON 1/30/2025
AVAILABLE BEFORE 4/26/2025

Job Description

Job Description

Job Title : ........................... Sales Enablement & Operations Specialist

Reports To : ...................... Director of Sales Enablement

FLSA Classification : ...... Exempt

Work Location : .............. Remote / Hybrid

Company Overview :

For over four decades AR Franchising, Inc. has grown into the premier network of independently owned and operated custom, luxury, home building companies in the nation operating under the AR Homes brand (formally known as Arthur Rutenberg Homes). Our now legendary brand is synonymous with exceptional design, craftsmanship, service, and industry responsibility.

Position Overview :

The Sales Enablement & Operations Specialist will play a critical role in driving the success of the sales teams within a network of luxury custom homebuilders. This role blends sales enablement strategies with sales operations support, focused on equipping the sales team with the tools, insights, and training they need while optimizing processes and improving performance. The ideal candidate will be a forward-thinking, innovative professional with real estate sales experience, strong operational capabilities, and a knack for driving sales growth and efficiency.

Responsibilities :

  • Sales Enablement Strategy : Develop and implement sales enablement initiatives that drive sales effectiveness, ensuring teams have the right tools, resources, and training to hit their targets.
  • Sales Operations Support : Work with sales leadership to streamline operations, focusing on process optimization, lead management, and performance tracking.
  • Process Improvement : Identify and implement improvements in sales processes to drive efficiency and scale, ensuring alignment with broader business goals.
  • Performance Reporting : Manage and analyze sales performance data, providing sales leaders with actionable insights via reports and dashboards to improve decision-making.
  • Sales Technology Management : Oversee the implementation, optimization, and usage of sales tools such as CRM, LMS platform, and quoting system. Drive adoption and ensure tools are leveraged effectively.
  • Content Creation : Develop engaging sales collateral, playbooks, and client-facing materials that support sales consultants in delivering a premium, high-touch customer experience.
  • Sales Process Management : Collaborate with the sales team to manage and refine the sales process from lead generation through closing, ensuring operational consistency and effectiveness.
  • Training & Development : Design and facilitate sales training programs that improve core skills and drive understanding of processes. Ensure ongoing development by delivering timely, relevant training materials.
  • LMS & Systems Management : Manage the Learning Management System (LMS), creating and curating courses that align with business needs and sales objectives. Experience with instructional design and online course creation is a plus.
  • Innovation in Training : Apply forward-thinking strategies to develop cutting-edge sales training methods and materials, staying ahead of industry trends to ensure competitive advantage.
  • Cross-Functional Collaboration : Work closely with marketing, product, and sales operations teams to align sales initiatives and ensure operational excellence across the organization.

Experience and Qualifications :

  • 3 years of experience in sales enablement, sales operations, or a related field, preferably within the real estate or luxury homebuilding industry.
  • Strong understanding of sales processes, with a background in CRM management, sales performance analysis, and process optimization.
  • Experience with online course creation and instructional design a plus.
  • Innovative thinker with the ability to develop and implement forward-thinking strategies that drive results.
  • Exceptional project management skills, with the ability to manage multiple projects and priorities in a fast-paced environment.
  • Strong communication and collaboration skills, capable of working cross-functionally with diverse teams and influencing key stakeholders.
  • Tech-savvy with experience in sales tools, CRMs (preferably HubSpot), and LMS systems.
  • Experience in the custom homebuilding or luxury real estate sector preferred.
  • Familiarity with project management tools like Asana, Trello, or similar platforms preferred.
  • Strong analytical skills with the ability to make data-driven decisions and optimize sales strategies accordingly preferred.
  • Physical Requirements (with or without a reasonable accommodation) :

  • This position may offer a hybrid work environment, with time split between office-based and remote work. Flexibility is key, as the role may involve in-person meetings and training sessions.
  • The ability to stand or present for extended periods during in-person training events is required.
  • Prolonged periods of sitting at a desk and working on a computer.
  • Schedule : Standard working hours with occasional flexibility required for meetings or training events in different time zones.
  • Travel Requirements :

  • Occasional travel may be required to attend training events, sales meetings, or visit franchise locations.
  • Benefits :

  • Competitive salary based on experience
  • Bonus Plan, Employee Stock Ownership Plan, and 401(k)
  • Health, dental, vision, life, disability insurance
  • Personal Time Off (PTO)
  • AR Franchising, Inc. is an equal opportunity employer. We are committed to a diverse and inclusive workplace. We do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

  • This role is currently remote or hybrid. However, the company reserves the right to change the location at any time based on business needs.
  • The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.
  • Updated November 2024

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