What are the responsibilities and job description for the Entry Level Direct Customer Service Representative position at AR&R Solutions?
We are seeking a friendly, outgoing, and determined team player to join our team as an Entry Level Direct Customer Service Representative and help us launch a new retail customer service campaign. We partner with big box retailers to increase brand awareness, promote products, provide customer service, and close sales for our clientele. As the Entry Level Direct Customer Service Representative, you will be responsible for attending our retail customer service events and promoting our Frontier client’s services available to customers in the Newington area.
Entry Level Direct Customer Service Representative Responsibilities :
- Communicate with consumers one-on-one in a retail setting
- Educate customers on our Frontier's client’s available services and provide pricing information
- Build genuine relationships with customers to encourage long-lasting customer retention and potential for referral opportunities
- Complete the enrollment process for qualified individuals
- Recommend services that best suit the customer’s needs
- Participate in daily training sessions and meeting
- Provide end of the day feedback to the management team regarding production, inventory, and the assigned territory
