Holiday Customer Service Associate

We're looking for a Holiday Customer Service Associate to join our progressive marketing & sales firm in the Hartford area. Our firm conducts tailored marketing and promotional campaigns for some of the largest brands in the nation! Our staff works with a multitude of community partners to maximize our outreach and ensure that their products and services reach their target markets.

The Holiday Customer Service Associate is an integral part to fulfilling the needs of our clients. The Holiday Customer Service Associate will have the opportunity to network with corporate leaders, community partners, and consumers alike. The Holiday Customer Service Associate will develop and execute sales and customer service that is specific to our client’s target markets and act as a liaison between us and the brand’s consumers.

Responsibilities of the Holiday Customer Service Associate:

• Interact face-to-face with consumers in targeted markets to ensure consistent communication and promotion of client campaigns
• Direct product distribution for qualified consumers and act as main consumer contact at on-site in a retail environment
• Process orders, distribute items, communicate weekly with participants, and conduct promotions to connect our client’s program to more customers and retail members in need
• Develop and implement marketing and sales strategies to promote products and services
• Oversee the collection and maintenance of participant data to meet reporting requirements
• Assist with in store product and service inventory
  
  

Requirements of the Holiday Customer Service Associate:

• Experience in the customer service or sales field is a plus
• Strong communication skills are a must
• Able to work in a fast-paced environment with diverse groups of people
• A desire to develop leadership skills and impact your community
  
  

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