What are the responsibilities and job description for the Restaurant Front Lead position at ARA Hospitality Group?
Job Title: Restaurant Front Lead
Job Type: Full-time
Location: AROMA RESTAURANT FOR NARROW GAUGE INN
We are seeking a highly motivated and experienced Restaurant Front Lead to join our team. The ideal candidate will have a passion for customer service, excellent communication skills, and the ability to lead a team. As a Restaurant Front Lead, you will be responsible for ensuring that our guests have an exceptional dining experience from the moment they walk through the door.
Responsibilities:
- Greet guests as they arrive and ensure they are seated promptly
- Manage reservations and waitlists
- Train and supervise front-of-house staff
- Ensure that the dining room is clean and organized
- Handle customer complaints and resolve issues in a timely manner
- Collaborate with the kitchen staff to ensure that food is delivered to guests in a timely manner
- Manage cash and credit card transactions
- Maintain a positive and professional attitude at all times
- High school diploma or equivalent
- At least 2 years of experience in a similar role
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong leadership skills
- Ability to multitask and prioritize tasks effectively
- Knowledge of restaurant operations and customer service best practices
- Flexibility to work evenings, weekends, and holidays
If you are a team player with a passion for customer service and leadership, we encourage you to apply for this exciting opportunity. We offer competitive pay, benefits, and opportunities for growth within the company.
