What are the responsibilities and job description for the Solution-Based Casework (SBC) Case Planner (Queens Location) position at Arab-American Family Support Center?
JOB TITLE : Solution-Based Casework (SBC) Case Planner
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EMPLOYMENT TYPE : Full-Time
LOCATION : Hybrid – 2-3 days in office (Long Island City, NY)
REPORTS TO : Solution-Based Casework Supervisor
SALARY : $56,650 / annually
ABOUT AAFSC :
The Arab-American Family Support Center (AAFSC) is a non-profit, non-sectarian organization established in 1994 to provide culturally and linguistically competent, trauma-informed social services. Our mission is to empower immigrants and refugees with the tools they need to successfully acclimate to the world around them and become active participants in their communities. AAFSC has developed cultural and linguistic expertise in serving members of NYC’s Arab, Middle Eastern, North African, Muslim, and South Asian (AMENAMSA) immigrant and refugee communities. We promote mental and physical well-being and community power, ensuring families are knowledgeable about their rights and equipped to participate in civic society with confidence and security. We help prevent child abuse and work to end domestic and gender-based violence, providing tools for learners of every age to succeed. Finally, we help lift up the voices and needs of under-represented communities and champion gender, racial, restorative, and immigrant justice.
JOB OBJECTIVE :
To provide high-quality case planning, casework, and case management services to at-risk families referred by the Administration for Children’s Services. These families may be experiencing a wide range of challenges, including personal / marital / relationship problems, financial stressors, acculturation issues, family destabilization, and / or parent / child conflict. The Case Planner provides intensive preventive services to avoid foster care placement and ensure the safety and welfare of children in the home, following a Solution Based Casework (SBC) practice model.
PRIMARY DUTIES & RESPONSIBILITIES :
Case Management & Advocacy
- Ensure timely completion of SBC training & certification.
- Conduct home visits and office visits to assess child safety and risk elements, complying with ACS requirements.
- Provide case work / case management services to families receiving Preventive Services (12 cases).
- Ensure joint-home visits are conducted within 5 business days from the date of referral.
- Evaluate and assess the current family functioning including child safety and home safety.
- Work in partnership with the family to formulate outcomes & service plans.
- Ensure all initial intake documents are completed and processed accurately.
- Advocate for the family by linking them to needed services in the community.
- Support the facilitation of Family Team Conferences and Service Termination Conferences.
- Ensure FASPs are launched 30 days prior to the due date.
- Complete Initial, Comprehensive, all Reassessment FASPs, and Plan Amendments for all Advocate Preventive Only (ADVPO) cases offline.
- Evaluate walk-ins and community referrals for needed services.
- Provide case coverage in the absence of a co-worker (as needed).
- Schedule and coordinate monthly visits with FSU workers (applicable to FSU cases only).
Quality Assurance, Communication, and Documentation :
Training, Meetings, and Audit Preparation :
BACKGROUND & POSITION REQUIREMENTS :
We are an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply.
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Salary : $56,650
