Personal Lines Account Representative

About Us

Founded in 1975, Arachas Group, LLC is an independent insurance and risk management company offering business, employee benefits, and personal solutions to clients of Bartlett, IL, and 44 states across the United States. At Arachas Group, we work as one to focus on the needs of our clients. We have been providing insurance services to our clients for over 40 years. As an independent insurance agency, we have direct contracts with some of the best insurance companies in the industry.

We believe that successful people make successful businesses, which is why we make every effort to provide our employees with an environment in which they can excel. Our professionals are integral in defining our business—delivering results to our clients and driving our company to success. We make it our job to treat them well. We recognize the importance of our employees’ health and wellness. We are committed to providing a high quality, competitive employee benefit program which is designed to address our employees’ benefit needs. Our benefits package is regularly reviewed and modified to offer those benefits most valuable to both the employee and their family. Our agency understands the importance of focus and dedication and we are looking for a permanent team member who understands delivering superior service is what separates us from the rest. We offer competitive salary, generous benefits, and the option for hybrid work.

Personal Lines Account Representative

Arachas Group is seeking a motivated and detail-oriented Personal Lines Account Representative to join our Personal Lines team. This is an entry-level position with strong growth potential, ideal for candidates looking to begin a career in the insurance industry. In this role, you will provide essential support to the Personal Lines Retention and Service Team, assisting with the processing of personal lines documents and addressing basic inquiries related to auto, home, and mortgage insurance.

Responsibilities:

• Process and manage personal lines documents, ensuring accuracy and timely completion.
• Provide customer service by answering phone calls and responding to basic personal lines inquiries.
• Assist customers with auto, home, and mortgage-related questions, offering guidance and directing more complex inquiries to senior team members.
• Support the Personal Lines Retention and Service Team in various administrative tasks.
• Maintain accurate records and data entry for all customer interactions and transactions.
• Assist with other duties as assigned by the Personal Lines management team.

Qualifications:

• High School Diploma required
• Active Minnesota Property & Casualty License, or the willingness to obtain the license within 60-90 days
• Personal Lines insurance experience preferred
• Proficient with Microsoft Office Suite (Word, Excel, Outlook)
• Experience with Applied Epic a plus; will consider other agency management systems
• Strong customer service skills
• Excellent communication skills, both written and verbal
• Strong attention to detail and organizational skills
• Ability to learn quickly and work independently, or as part of a team

Schedule: Monday-Friday, 8:30am-5:00pm (Hybrid Work Schedule After Training)

Office Location: 3020 Woodbury Drive, Woodbury, MN 55129 (M&H Insurance Agency)

Benefits:

• Competitive Salary
• Health Insurance Plans (PPO, HSA, Copay Options)
• Dental Insurance
• Vision Insurance
• Company Paid Disability Insurance
• Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance
• 401(k) with Safe Harbor Match
• Paid Time Off
• Paid Holidays

No Solicitation Notification to Agencies: Please note that Keystone Agency Partners and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone Agency Partners will not consider or approve payment to any third parties for hires made.