HR Generalist

Purpose

Do you thrive when collaborating with your colleagues? Do you have experience with employment practices, HR concepts and HRIS systems? Are you passionate about fostering a positive workplace and supporting team members in their professional journey?

ARAG is hiring an HR Generalist! This person will execute on day-to-day operations of ARAG’s Culture & People functions including benefit administration, performance management, employee relations and general administrative tasks. If you are looking to make a difference – look no further than ARAG!

Essential Duties and Responsibilities

• Benefits Administration

  • Administers all ARAG benefit programs, including health and welfare plans, tuition reimbursement, worker’s compensation, and STD/LTD. Inputs all benefit changes, including new hire, termination, status changes, address changes, etc. in the HRIS system to ensure accurate record keeping and proper deductions.

  • Works closely with broker and carriers to ensure that plan administration, carrier portals and HRIS connections are accurate, and that changes, issues and updates are addressed timely.

  • Answers questions from new and existing team members in a timely and accurate manner. Assists in the communication and education on available benefits and benefit changes.

  • Proactively monitors the Company intranet and other team member communications to ensure all benefit communication and documents are accurate and up to date.

  • Compiles monthly service awards for the organization and communicates with appropriate Payroll and Marketing personnel.

  • Partners with HRIS vendor on the creation and review of annual 1095 statements.

  • Partners with Leave Management vendor to administer the leave process for the organization, including FMLA, Short-Term Disability, Parental Leave, Caregiver Leave, etc. and continuously provides updates to Culture & People Senior Manager. Responsible for educating managers on FMLA, STD/LTD processes and provides training, as needed.

  • Assists with the Open Enrollment process for the organization, partners with broker and coordinates benefit meeting logistics. Ensures HRIS is updated appropriately, processes all benefit elections, and submits to carriers.

  • Proactively provides input to Culture & People leadership on benefit questions, issues, revisions, updates, and administration.

  • Collects and tracks College Savings forms, Health Club & Fitness Equipment Reimbursement, Race Reimbursement and ARAG Cares benefits.

  • Creates exit packets for exiting team members.

• HRIS Administration

  • Responsible for the ongoing maintenance of the HRIS system, works with vendor when issues arise, and partners with Finance on maintaining system integrity.

  • Assists managers and team members on usage of system, provides assistance, and trains new hires on how to utilize the system.

  • Serves as primary resource for running reports from the HRIS systems and reviews reports ran for accuracy.

  • Compiles reports and completes annual EEO reporting.

  • Performs quality assurance audits on HRIS inputs including but not limited to new hires, time off policy assignments, merit increase data, etc.

• Performance Management & Employee Relations
  • Assists with the performance management process, ensuring fairness and consistency across the organization.
  • Advocates and champions others to resolve conflicts. Brings forth concerns, collaborates, and keeps Culture & People Senior Manager updated on performance issues being addressed for specific departments and the status of those situations.
  • Provides guidance and recommendations to managers to optimize their team members’ performance, reviewing performance evaluations and verbiage, supporting their coaching, counseling and disciplinary efforts as needed while also establishing a positive employer-employee relationship and promoting a high level of team member morale and motivation.
  • Provides recommendations to Culture & Development Consultant on development opportunities for team members and managers.
  • Appropriately tracks and maintains records of team member issues, concerns, and documentation. Tracks completion of performance reviews for the organization.
  • Assists in conducting workplace investigations if/when complaints or concerns are brought forth.
  • Reviews and guides management recommendations for employment terminations. Conducts voluntary and involuntary termination meetings and exit interview processes.
• Legal/Compliance
  • Maintains personnel records and monitors department recordkeeping practices to ensure legal compliance.
  • Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices.
  • Works closely with Culture & People leadership on the implementation and administration of policies and processes including making recommendations for modifications and updates.
• Administrative Department Support
  • Monitors the department e-mail inbox, forwards to appropriate Culture & People contact and/or responds to requests timely and accurately.
  • Assists with department projects, year-end duties, and initiatives, as requested.
• Maintains knowledge of trends, best practices, regulatory changes, and employment law. Makes recommendations on changes or updates, as needed.
• Maintains positive environment by actively supporting and promoting department and company objectives.
• Serves as a positive role model by representing ARAG at its Best.
• Perform other duties and special projects as assigned.

Qualifications

Knowledge

• Working knowledge and understanding of general Human Resources best practices.

• Demonstrated understanding of management practices, general employment practices, performance management, and employee relations.

• Knowledge of HR related issues, including compliance such as COBRA, FLSA, ADA, FMLA, ERISA, DOL, OSHA and EEOC reporting requirements, federal, state, and local laws.

• Familiarity with Human Resource concepts related to payroll, benefits & compensation.

• Experience working with an HRIS system. ADP experience preferred.

• Excellent computer skills in a Microsoft Office Windows environment. Must include working knowledge of Microsoft Word, Excel, and PowerPoint.

Skills

• Must be able to maintain a high degree of confidentiality.

• Requires critical thinking, problem-solving and analytical skills.

• Excellent oral and written communication skills.

• Must be able to deal with conflicting points of view and demonstrate integrity and fair-mindedness.

• Requires strong organizational skills and the ability to work in a fast-paced team environment with shifting priorities. High attention to detail is a must.

• Demonstrates an ability to manage workload and meet deadlines on a consistent basis.

• Ability to be flexible and to adjust thinking and behavior to changes in the work environment.

• Ability to work collaboratively and effectively with individuals at all levels within the organization.

• Strong interpersonal, relationship building and active listening skills that foster teamwork, commitment, and collaboration.

Education

• Bachelor’s degree in Human Resources, or related discipline or equivalent work experience.

Experience

• 3 years’ related experience.  Employee relations and benefits administration experience required.

Certifications, Licenses, Associations, etc.

• PHR/SHRM-CP Certification preferred.

Physical

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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