What are the responsibilities and job description for the Front Desk Worker - Isle Royale National Park position at Aramark Corp.?
Job DescriptionAbout Isle Royale : Experience the northwoods at the remote Isle Royale National Park, located in the middle of Lake Superior. Known as the most remote national park, Isle Royale is only accessible by boat or seaplane. The park is home to moose, wolves, loons, beavers, foxes, & birdlife. Lake Superior & the island's inlands lakes offer excellent fishing & photographic sites for viewing pristine forest & waterways. There are also diving opportunities abound in the many shipwrecks of Lake Superior.The Front Desk Worker is responsible for ensuring guest satisfaction by booking reservations, assisting with guest needs, and resolving or escalating any guest concerns or issues. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.Position Type : SeasonalSeason Dates : Mid May - Early October 2025Housing : Employee housing is availableJob Responsibilities
- Greet and provide customer service to guests while anticipating their needs
- Supply guests or travelers with directions, travel information, and other information such as available services and points of interest.
- Book reservations, rentals, and coordinate registration
- Operate a register and / or software system to complete cash and credit card transactions.
- Answers phone calls and emails and delivers messages as needed.
- Maintains excellent customer service and positive attitude towards guest, customers, clients, co-workers, etc.
- Coordinate resolution of guest concerns
- Communicates closely with all departments to ensure a seamless guest experience.At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.Qualifications
- Previous guest services experience required
- Previous cash handling experience preferred
- Demonstrates excellent customer service skills
- Demonstrates interpersonal and communication skills, both verbal and written
- Demonstrate organizational skills, accuracy, and attention to detailAbout AramarkOur MissionRooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.About AramarkThe people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http : / / www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.Nearest Major Market : MarquetteNearest Secondary Market : Northern Michigan
