What are the responsibilities and job description for the Customer Service Manager position at ARAMARK?
About the Role
The Customer Service Manager is responsible for ensuring the highest level of customer satisfaction in a fast-paced restaurant environment. This role requires strong leadership skills to supervise daily operations, drive sales, and control costs.
Key Responsibilities
- Supervise daily staffing levels to ensure efficient service delivery.
- Audit service and quality on a regular basis to maintain high standards.
- Develop and implement strategies to achieve customer satisfaction goals.
- Supervise day-to-day employee issues in a professional manner.
Requirements
- 3-5 years of relevant experience in a supervisory role.
- Current certifications as needed.
