Demo

Guest Experience Manager

ARAMARK
ARAMARK Salary
Potomac, MD Full Time
POSTED ON 3/6/2025
AVAILABLE BEFORE 4/5/2025

**Job Summary**

Aramark is seeking a Guest Experience Manager to join our team. In this role, you will be responsible for ensuring that all guests have an exceptional experience during their stay at our properties.

The ideal candidate will have excellent interpersonal skills and the ability to effectively communicate with team members. If you are a people-person with a passion for delivering exceptional customer experiences, we encourage you to apply.

**Responsibilities:**

  • Ensure that all guests have an exceptional experience during their stay at our properties
  • Collaborate with Conference Planning and Sales teams to ensure groups are set up in compliance with contracted rates and packages
  • Communicate effectively with all team members to ensure seamless delivery of services
  • Support revenue management strategies to maximize revenue growth

**Requirements:**

  • High school diploma or equivalent required; degree in hospitality or related field preferred
  • 4 years of experience in hotel operations or related field
  • Excellent interpersonal and communication skills
  • Able to work in a fast-paced environment with multiple priorities

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