What are the responsibilities and job description for the Mgr-Regnl Ops-First Aid position at Aramark?
Responsibilities :
Establish and maintain outstanding customer service within assigned geographic area.
Recruit, select, hire, develop and educate Route Sales employees.
Effectively manage the region’s top accounts.
Aid in conducting evaluations of staff to provide feedback on their overall performance, growth and customer service skills.
Create a pervasive sales culture that fosters a strong brand orientation and supports achievement of sales objectives.
Proactively follow up on accounts in jeopardy and lost accounts.
Identify growth areas and retain 100% of the region’s customers.
Make direct sales / service calls to customers and resolve service concerns expeditiously.
Maintain close coordination with the warehouse regarding product delivery, service and customer issues.
Perform route observations weekly.
Identify areas of growth.
Act as a working knowledge resource for the FSS / FAS Sales Professionals and their Managers.
Perform ride along days with FSS / FAS sales reps to assist in the sales process and strengthen the prospect’s understanding of the Western service model.
Facilitate account submission protocols on closed sales from the FAS teams, unifying the FSS / FAS, Vestis management, Western office staff and Western sales on account submission and installation.
Participate and support FSS / FAS Sales Professionals with proposals and product specification.
Educate, source and price all safety product requests from potential clients for FSS / FAS personnel from a network of 90,000 safety items.
Sit in and assist on cold calls / site visits with large opportunity clients.
Manage Fleet operations for vehicles in their region. Includes scheduling PMs and oversight of repairs / vehicle logs.
Travel and stay in various cities of assigned region to assist operations, train and develop all sides of the first aid operation.
Oversee and strategize within Western staff a regular cost control inventory for all vehicles, which happens simultaneously in various states of assigned region.
Assist in all levels of geographic expansion of the business, including : staffing, vehicle sourcing, product procurement, training, and establishing a customer base.
Log and discuss systematic issues in weekly management meetings to navigate a developing and fluid product expansion.
Qualifications :
High School Diploma or equivalent; Bachelor’s Degree preferred.
Two years of service and route-based industry experience, with proven track record for growing accounts.
Previous P&L accountability and / or service experience preferred.
Strong interpersonal, analytical, communication and customer service skills.
Must be able to frequently lift and maneuver up to 50 pounds as well as load / unload product from a truck without assistance.
Solid computer skills including working knowledge of MS Office software.
Open to relocation for advancement opportunities.
Successful completion of Criminal Background, Motor Vehicle Record, and Drug Screen checks.
