What are the responsibilities and job description for the RESERVATIONS AGENT - DENALI NATIONAL PARK - DOYON JOINT VENTURE position at Aramark?
Job Description
As a Reservations Agent in Denali National Park and Preserve, you will play a vital role in ensuring visitors have an exceptional experience during their time in the park. You?ll assist visitors with booking campgrounds, guided tours, and other park offering while providing accurate information about the park?s attractions, rules, and policies. This position requires a passion for customer service, high attention to detail, and enthusiasm for outdoor recreation.
About Denali National Park & Preserve and Doyon / Aramark Joint Venture : ?
Summer days in Alaska stretch nearly endlessly, with up to 20 hours of daylight on the Summer Solstice. Spanning 6.2 million acres, Denali National Park & Preserve is home to Denali, the highest peak in North America, and attracts over half a million visitors annually. Conveniently accessible by road?4.5 hours from Anchorage and 2 hours from Fairbanks.
Doyon Limited and Aramark have teamed up in a Joint Venture as the Denali National Park & Preserve's Concessionaire. Open May to September, our operation manages the transportation, retail, guest service and food and beverage concessions with our client; The National Park Service. By road, Our 100 Blue Bird Bus Fleet takes guests past the 15-mile public access point daily during summer months, allowing people to hike, view wildlife, climb, and camp where few people have set foot.
This is a seasonal role with ideal dates of May 8 - September 17, 2025.
We offer competitive wages, paid Holidays, Sick Pay and Benefits Stipend. On-site housing and meal plan ($15 / day all inclusive!) & local discounts!
Employees are responsible for knowing the environmental aspects and associated impacts of their job position. Job specific Environmental Aspects and Impacts will be communicated by Dept. Managers during EMS training.
Job Responsibilities
Reservation Management :
- Handle inquiries and process reservations for campgrounds, buses, park passes and other offerings into the park via Springer-Miller (SMS) reservation system.
- Maintain accurate and up-to-date records in the reservation system.
- Assist visitors with modifying or canceling existing reservations while adhering to park policies.
Visitor Communication :
Collaboration :
Administrative Duties :
Qualifications
Education & Experience :
Skills :
Other Requirements :
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http : / / www.aramarkcareers.com or connect with us on Facebook , Instagram and Twitter .
Salary : $15
