What are the responsibilities and job description for the Service Excellence Specialist position at Aramark?
We are seeking an experienced Service Excellence Specialist to join our team at Aramark.
About the Role
The successful candidate will have a strong understanding of service delivery and quality management, with a focus on ensuring that our clients receive exceptional service.
This role involves collaborating with our operations and client-facing teams to develop and implement strategies to improve service delivery and customer satisfaction.
- Collaborate with cross-functional teams to deliver exceptional customer service
- Develop and implement processes to improve service delivery and customer satisfaction
- Conduct regular quality audits to ensure compliance with company standards
Requirements
To be successful in this role, you will need:
- A bachelor's degree in a related field (e.g., service delivery, quality management)
- Minimum 3 years' experience in a similar role
- Excellent communication and interpersonal skills