VP Operations - North Region

VP of Operations - North Region

The VPO has responsibility for the overall operation of multiple accounts in a geographic area generating $100M in revenue in Aramark's SeniorLIFE business. Responsible for building, growing, and leading a high performing and empowered team. A champion and leader of change, the VPO is accountable for driving growth and retention results, delivering quality and operational efficiency, revenue and margin performance in their overall portfolio while also identifying innovative services and solutions to meet and exceed our clients’ requirements and expectations. Develop and maintain the overall strategy, priorities and direction for operations within the assigned geography.

Responsibilities

• Full responsibility for driving efficient and successful operations, achieving key performance metrics, expense management, compliance with all regulations, safety performance, and thorough execution of business initiatives down to the building level.
• This will support our North region which consists of IL, KY, TN, PA, NY, VA, and DC.
• Leveraging internal business partners, drive continuous improvement and strong performance across all areas of assigned portfolio including sales, finance, human resources and OpX, including full P&L accountability.
• By heavily investing in their people, build, grow, and lead a high performing, empowered, enabled team with high levels of retention. Models people-first leadership and holds others accountable to the same.
• Build and maintain strong client relationships through learning and anticipating customer needs to exceed expectations.
• Drive new sales growth and ensure high levels of client retention through consistently exceptional quality in service delivery.
• Oversee and ensure operating budgets are met including labor, food spend, and general expense management; evaluating and adjusting activities as required.
• Develop short- and long-term operational strategies in partnership senior leaders and lead the design, development and execution of those strategies to achieve measurable outcomes in a timely, cost-effective manner.
• Creates a safety culture by setting direction to reduce or eliminate operations-related injuries or accidents by ensuring all safety programs are thoroughly implemented and consistently executed.
• Travel 75%

Qualifications

J-18808-Ljbffr