Café Team Member (Housing Available) - Winter 24/25

Description

Starting Pay: $20.00 per hour

Café Team Members are eligible for a staging program, which relates to applicable pay based on experience and performance. See the requirements for stages I, II, and III below.

Status: Seasonal Hourly (Non-Exempt)

As a Café Team Member at A-Basin, you are the face of our café-style restaurants and will help to create a welcoming, clean, and friendly environment. You will assist guests with F&B purchases with a helpful and positive attitude through the use of a POS system.

Food & Beverage employees at Arapahoe Basin are committed to creating “a day worth repeating” for our guests by ensuring legendary service and high-quality food throughout our F&B outlets. We strive to be thoughtful, creative, and energetic. We are known not only for our A-mazing skiing and riding but also for our A-mazing F&B options.

We are like a family here at A-Basin. Apply now and come join our Legendary F&B family!

Benefits and Perks for this position include:

• Unlimited skiing/riding at Arapahoe Basin and 20 other Colorado ski areas and resorts
• A free shift meal on each day working
• Free, transferrable A-Basin comp lift tickets earned for every 120 hours worked
• Health, Dental, Vision, and Life Insurance for full-time employees beginning on the 1st of the month following the date of hire
• 401(k) for eligible employees
• Paid time off for all full-time employees
• Sick pay and bereavement pay for all employees
• End-of-season bonus for all eligible employees
• Financial assistance and mental health resources through WorkLife Partnership
• Much more! Check out all of our perks and benefits here!

Essential Responsibilities:

• Assist all guests in a timely and efficient manner with F&B purchases via the POS system and cash-handling skills
• Help create a welcoming and fun environment for our Guests and Employees in a Café setting.
• Maintain clean guest areas including cafés, dining rooms, and restrooms
• Remove dirty dishes from dish/ trash stations to the dish pit and stock clean utensils and cups for guest use
• Set up and tear down of cafes for Breakfast and/ or lunch service working as a team to complete daily and weekly checklists with other Café staff
• Learn and share information about A-Basin to guide our guests to the best experience while they are in our dining establishments
• Perform other duties as assigned

Requirements

Experience Requirements:

• Must complete busser training
• Must complete cash-handling/IG training
• Must complete guest-service training

Skills Required: (with or without reasonable accommodation)

• Basic math and counting skills for reconciling a cash register
• Strong verbal communication skills
• Strong multitasking and time-management skills

Physical Requirements:

• Ability to withstand high-altitude conditions at all times
• Ability to stand and walk throughout an 8-hour shift
• Ability to navigate stairs occasionally
• Ability to use full range of body motion: bend, twist, kneel, push, pull

Other Requirements:

• Must be available on weekends and holidays

Work Environment:

• You will work almost 100% of the time indoors in a high-altitude environment. Some outside work in a cold and snowy environment is possible on any given day. Most work is performed in a highly trafficked area in view of guests. A very frequent amount of high-volume guest interaction is involved in this role. Riding a chairlift may be required for certain work locations.

________________________________________________________________________________________________________________________________________

Café Team Member I: See the pay and requirements above

Café Team Member II: Starting Pay: $20.50 per hour

Fulfills all stage I responsibilities and requirements in addition to the following:

• Assist in training stage I Café Team Members on tasks including
• Work dinners at BML and at the 6th Alley
• 2 months of previous guest service experience
• 2 months of previous cash-handling experience
• Complete the “Train the Trainer” internal F&B training session
• Successful demonstration of all additional Stage II responsibilities

Café Team Member III: Starting Pay: $21.00 per hour

Fulfills all stage I-II responsibilities and requirements in addition to the following:

• Be trained to perform the closing duties of the café such as cash drops
• Use supervisor access in the POS system to issue refunds, process comps, and help troubleshoot errors
• Help train stage I and stage II Café Team Members
• Cross-training in other F&B locations
• 3 months of previous guest service experience
• 3 months of previous cash-handling experience
• TIPS certification
• Complete “Empowerment Training” internal F&B training session which includes: enforcing F&B Policy, leadership, positive work environment

Salary : $20 - $21