What are the responsibilities and job description for the Technical Sales Account Manager - West Coast (California) position at ARaymond?
SUMMARY :
The Technical Sales Account Manager is responsible for understanding our customers’ Solar technical needs and proposing the right solutions, while also driving sales for our product portfolio. This role requires a strong understanding of our products and the skill to explain complex technical ideas in a clear and concise manner. The person in this role will lead in technical areas to assist customers with product selection and configurations and use sales skills to build relationships, negotiate deals, and close sales.
POSITION RESPONSIBILITIES :
- Deep understanding of the company's products and services, particularly how they integrate into the customer’s systems.
- Providing support during the pre-sales and post-sales process, including helping customers select the right products, explaining specifications, and addressing any technical challenges with the support of the Application Engineer and Product Line Manager.
- Drive sales according to the Business Plan.
- Able to translate the overarching plan into a set of actions per target customers or verticals, to ensure a timely execution or identification of roadblocks.
- Works with customer to develop product specifications to include ARaymond’s product within the projects.
- Gains customer acceptance by explaining or demonstrating TCO and LCoE reductions.
- Feed market intelligence, Voice of Customer results to internal stakeholders in order to influence the Product Pipeline and generate new added-value solutions.
- Working with engineering teams to solve technical issues that arise during product development or integration.
- Collaborating with sales management and marketing teams to develop strategies to win new business and expand existing accounts.
- Liaising between the customer and internal teams, such as engineering, production, and logistics, to ensure that the project meets customer specifications and timelines.
- Keeping up-to-date with industry trends, customer needs, and competitor products to identify new business opportunities.
- Prepare and deliver technical presentations explaining products or services to customers and prospective customers.
- Creating, maintaining and developing relationships with key customers by tailoring the message to their needs, and increasing their understanding of our solutions. Generate meaningful discussions around Value Proposition, and provide targeted feedback to impact our Product Line.
REQUIRED SKILLS AND EXPERIENCE :
