What are the responsibilities and job description for the Professional Services Associate position at Arbolus Technologies?
About Arbolus
Arbolus connects Private Equity Investors and Consultants with subject matter experts across industries for research, enabling seamless knowledge exchange via a digital platform.
Since 2018, we’ve been reinventing the expert network industry with a tech-driven approach, helping clients gain deeper insights while empowering experts to monetize their expertise. More agile and innovative than legacy networks, we stand out with an AI-powered platform, custom-sourced experts, and first-to-market tools like Canopy video QA.
Headquartered in London, Arbolus is a venture-backed scale-up with over 170 employees across five global offices in Barcelona, New York, and Gurgaon. Recently, we secured a $20 million Series B funding round to fuel our U.S. expansion and advance our mission : to make human knowledge digital and widely accessible.
About the role
The Professional Services team is right at the core of Arbolus and is responsible for providing best-in-class service to our clients around the world.
As an Associate in the Professional Services team, you will research a wide variety of topics and sectors and you will recruit and establish connections with thought leaders around the world.
In this role, you will start gaining exposure and establishing relationships with Arbolus clients, helping them make well-informed business decisions by connecting with Arbolus experts.
Key responsibilities you will be in charge of
- Build and develop relationships with Arbolus clients through project execution, phone / in-person client meetings, and overall account management.
- Provide day-to-day support on client projects.
- Balance multiple, concurrent, time-sensitive research requests.
- Responsible for sourcing and recruiting leading experts based on client needs, utilizing online research and networking.
- Screening new and existing experts via phone and email to ensure project relevance.
- Onboarding new experts to the Arbolus platform.
- Develop relationships with thought leaders and experts across a variety of industries.
- Close collaboration with Senior Associates, Project Leads, and Account Managers across international teams.
This role directly reports to the Professional Services Manager and is based in our New York office working in Eastern Daylight Time hours.
About you
We are looking for curious and ambitious people who are eager to learn to achieve success and contribute to Arbolus’ business growth.
Requirements to succeed in this role
What we offer
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Arbolus is committed to providing reasonable adjustments for qualified individuals with disabilities, in our job application and / or interview process. If, due to a disability, you need assistance or adjustment in completing your application please email us at talent@arbolus.com . Please put "Reasonable Adjustment" in the subject line and provide a brief description of the type of assistance you need. Please note that this inbox is not monitored for application status update requests.
We are unable to sponsor or take over sponsorship of an employment Visa at this time. All job applicants must be authorised to work for any employer in the country where the position is indicated to be based.
