Office Manager

Salary Range: $60,000 - $75,000 (negotiable with experience)
Employment Type: Full-Time
Location: Doylestown, PA

All Inclusive Benefits Package Offered (after 90-day probationary period):
· Health / Dental / Vision
· 401k w/ Guaranteed Employer Match
· Supplementary Benefits
· Short Term Disability / AD&D / Life Insurance
· Annual Bonus
· Referral Bonuses

Company Overview
Founded in 1946, Arbonite is a growing, widely recognized coating and rubber lining applicator. With a team that possesses over 210 years of cumulative technician experience, we are one of the leading coating and lining applicators in North America, servicing customers in the following industries: power generation, water and waste treatment, chemical processing and manufacturing, metal plating, pharmaceutical manufacturing, oil and gas, liquid bulk transportation, milling and mining and railroad.

Job Overview
This position will work side-by-side with Upper Management performing the Company’s critical administrative office duties, including, but not limited to, customer service, human resources, Accounts Receivable/Accounts Payable (AR/AP), and various sales-related tasks.

Essential Duties and Responsibilities
General
· Serves as Company ‘gatekeeper’ - answers the main telephone, receives guests and office deliveries
· Maintains general cleanliness of office, orders office and janitorial supplies, as necessary
· Manages Outside Services, including janitorial, landscaping, window cleaning, etc.
· Handles all Company technology procurement and works with outside IT Services vendor to resolve technology-related issues
· Organizes and maintains the Company’s shared information drives (e.g., G Drive)
· Coordinates all employee events and morale boosters
· Performs other ad hoc office management and administrative duties (e.g., works with the Company’s insurance agent to distribute Certificates of Insurance (COI)), as directed

Customer Service
· Processes incoming customer Purchase Orders
· Handles new customer applications, credit references, and ACH account information (i.e., customer onboarding)
· Works with existing customers to manage most up-to-date contact and financial information
· Handles customer Work-in-Process (WIP) inquiries

Human Resources
· Processes bi-weekly and certified payroll
· Maintains PTO Calendar and Tracking spreadsheet, frequently reconciling with the Company’s payroll provider’s PTO accruals
· Oversees employee benefit accounts, enrollments, claims and renewals
· Organizes and maintains employee physical/electronic files
· Works with Director of Operations and Technical Sales and Shop Foreman to organize employee hiring
· Manages Company messaging system (i.e., Slack)
· Performs other ad hoc HR administrative duties (e.g., prepares annual comp reviews), as directed

Accounts Receivable/Accounts Payable (AR/AP)
· Handles all customer invoicing, including customer portal submission
· Supports Accounting Manager with collections effort and the processing of invoice payments
· Pays vendor invoices and company bills, as directed

Sales Support
· Gathers info for bidding and estimating from inbound RFQ calls and website inquiries
· Helps maintain Company’s Excel-based Sales tools, including Quotation Tracking, WIP Report ‘Pipeline’ and ‘On Deck’ and The Arbonite CRM
· Updates website and social media accounts (e.g., LinkedIn) and assists with producing and distributing Company’s annual newsletter
· Organizes year-end ‘Customer Appreciation’ initiatives (e.g., swag or holiday cards)
· Performs other ad hoc sales-related administrative duties (e.g., produce QuickBooks report for annual customer segmentation exercise), as directed

**These duties are not all-inclusive and may change at any time due to Company needs.

Minimum Qualifications (Knowledge, Skills, and Abilities)
· Two- or four-year college degree preferred
· Five years of related experience or extensive relevant skills training
· Good oral and written communication skills
· Ability to work with technology, software and troubleshoot as necessary
· A positive, can-do attitude

The Company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.

Job Type: Full-time

Pay: $60,000.00 - $75,000.00 per year

Salary : $60,000 - $75,000