What are the responsibilities and job description for the Medical Supply and Front Desk Coordinator position at Arbor Acres United Methodist Retirement Community...?
Position Description
This position ensures that supply levels are tracked, supplies replenished and ordered in a timely manner. Welcomes visitors and answers phones (ensuring fill-in as needed for front desk.)
Status Non Exempt
Job Relationships: This position reports to Director of Nursing. Communicates closely with nursing staff, clinic staff and therapy staff.
Duties and Responsibilities
- Responsible for inventory management and ordering of all supplies and nourishment orders for all Healthcare Center Med Rooms and supports as needed for Clinic.
- Maintains inventory of oxygen supply closet and completes monthly walk through with oxygen vendor.
- Responsible for receiving, storing, stocking and organizing all supplies and equipment.
- Serves as the receptionist in the Health Center by greeting all visitors, determining their identity and purpose in facility as appropriate, directs them to the appropriate destination and/or notifies staff members when appointments arrive.
- Answers phone calls, directing calls and responding to questions in a prompt, professional manner.
- Notifies appropriate staff upon arrival of new admissions, return from hospital and return from appointments.
- Receives in-coming mail and packages from postal service and UPS, sorts resident mail by courts/location, batches staff mail and delivers it to the appropriate location.
- Responsible for yearly inventory of all supplies in Strickland Place, Asbury Place and Arborview.
- Ensures rotation of stock and removal of expired items.
- Maintains inventory of resident supply closets.
- Inputs charges to ensure accurate recording of charges and timely billing of residents.
- Responsible for coding credit card charges each month in a timely manner.
- Assists residents, families, and visitors to have their needs met by communicating information to the appropriate resources or personally addressing the need if possible (i.e. providing information, supplies, transportation contact).
- Perform any other duties assigned.
Typical Physical Demands:
- Considerable ability to bend, squat, raise arms above the shoulders and lift 15-20lbs.
- Ability to move arms in all directions to put supplies shelves and in cabinets.
Medical Supply Coordinator Key Knowledge, Skills, and Abilities
- Ability to read and understand medical and drug terminology.
- Ability to perform numerical calculation.
- Considerable ability to organize and prioritize multiple tasks and meet deadlines.
- Considerable ability to deal tactfully with residents, families, visitors and staff.
- Considerable ability to use various communication systems such as telephone, pager, and alarm systems with courtesy and skill.
- Ability to work flexible hours to meet the needs of a 24-hour daily operation.
- Excellent human relation and verbal communication skills.
- Ability to protect confidentiality of sensitive resident information.
- Ability to perform mental functions, reading and withstand moderate amount of stress.
- Ability to embody and uphold the corporate personality and culture of Arbor Acres with its emphasis on warmth, caring, generation of community, enthusiasm, achievement of excellence, and joy.
- Bilingual a plus but not required.
Minimum Education
High School Diploma or equivalent.
Minimum Experience
6 months to 1 year related work experience (supply management) preferred or experience in ordering and medical terminology.
Medical Supply Coordinator Key Knowledge, Skills, and Abilities
- Ability to read and understand medical and drug terminology.
- Ability to perform numerical calculation.
- Considerable ability to organize and prioritize multiple tasks and meet deadlines.
- Considerable ability to deal tactfully with residents, families, visitors and staff.
- Considerable ability to use various communication systems such as telephone, pager, and alarm systems with courtesy and skill.
- Ability to work flexible hours to meet the needs of a 24-hour daily operation.
- Excellent human relation and verbal communication skills.
- Ability to protect confidentiality of sensitive resident information.
- Ability to perform mental functions, reading and withstand moderate amount of stress.
- Ability to embody and uphold the corporate personality and culture of Arbor Acres with its emphasis on warmth, caring, generation of community, enthusiasm, achievement of excellence, and joy.
- Bilingual a plus but not required.
Minimum Education
High School Diploma or equivalent.
Minimum Experience
6 months to 1 year related work experience (supply management) preferred or experience in ordering and medical terminology.
