Director of Investment Operations

Summary:

The Director of Corporate Operations is responsible for overseeing investment transactions, optimizing financial and operational processes, and managing investor relations. Reporting to the CIO, this role ensures smooth deal execution, financial oversight, and strategic alignment between investment, finance, and operations teams to drive efficiency and growth.

Duties and Responsibilities:

• Coordinate deal execution, working closely with investment, operations, and finance teams to ensure smooth closings and investor reporting.
• Assist in due diligence efforts for new investment opportunities, collaborating with internal teams and external partners.
• Support refinancing and property sales by working with brokers and advisors to maximize returns.
• Develop and maintain tracking systems for active and historical transactions, ensuring transparency and efficiency.
• Implement standardized operating procedures for underwriting, closing, and post-investment operations while identifying technology solutions to improve automation and efficiency.
• Oversee financial performance, including corporate balance sheet investments, capital planning, expenditures, reserves, loan schedules, and covenant compliance.
• Support capital-raising efforts by facilitating investor onboarding, managing investor relations, and producing enhanced investor reporting.
• Manage CRM systems and investor portals to track deal flow, commitments, distributions, and communications.
• Bridge investment, investor relations, finance, and operations teams to ensure strategic execution and alignment.
• Partner with leadership to define growth strategies, optimize operational processes, and track corporate initiatives against annual goals.

• Bachelor’s degree in Finance, Business, Economics, or a related field.
• 5 years of experience in investment management, finance, corporate operations, or real estate/hospitality transactions.
• Strong financial modeling, analysis, and reporting skills.
• Experience in investor relations, deal execution, and capital markets.
• Familiarity with real estate or hospitality investments is a plus.
• Ability to implement technology solutions for operational efficiency.
• Proficiency in financial software, CRM systems, and data visualization tools.
• Strong leadership, communication, and cross-functional collaboration skills.

Benefits:

• Competitive salary
• Annual review with increase potential
• 401k program with company match
• Additional benefits may be available

Arbors Guiding Principles:

Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:

• Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
• Lead with Heart - Be kind, passionate and hospitable.
• Be Accountable - Take ownership and deliver results.
• Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
• Celebrate Differences - Embrace diversity; respect individual opinions and ideas.

Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.