What are the responsibilities and job description for the Business Office Manager position at Arbors at Delaware?
Business Office Manager
We invite you to apply and be part of a team that truly values your contribution. We offer competitive wages and are committed to fostering a workplace where growth, teamwork, and patient-centered care are at the forefront. At the end of each day, knowing that you’ve made a meaningful impact in the lives of our residents will be your greatest reward.
Facility: Arbors at Delaware
Why Choose Arbors?
- One of Ohio’s Largest Providers of long-term care skilled nursing and short-term rehabilitation services.
- Employee Focus: We foster a positive culture where employees feel valued, trusted, and have opportunities for growth.
- Employee Recognition: Regular acknowledgement and celebration of individual and team achievements.
- Career Development: Opportunities for learning, training, and advancement to help you grow professionally.
- Star Rating Achievement: 4-Star Rating in Quality Measures by CMS.
Key Benefit Package Options?
- Medical Benefits: Affordable medical insurance options through Anthem Blue Cross Blue Shield.
- Additional Healthcare Benefits: Dental, vision, and prescription drug insurance options via leading insurance providers.
- Flexible Pay Options: Get paid daily, weekly, or bi-weekly through UKG Wallet.
- Benefits Concierge: Internal company assistance in understanding and utilizing your benefit options.
- Pet Insurance: Three options available
- Education Assistance: Tuition reimbursement and student loan repayment options.
- Retirement Savings with 401K.
- HSA and FSA options
- Unlimited Referral Bonuses.
Start a rewarding and stable career with Arbors today!
- High School Diploma and Must possess a minimum of one (1) year experience in a Skilled Nursing Facility business office setting with specific billing/collecting and patient trust accounting experience.
- Prior supervisor experience in a business office setting preferred.
- Supervises the Business Office staff, including the Receptionist, the Assistant BOM (if applicable) and any other staff in the Nursing center business office.
- This position works closely with the Administrator, Central Billing Office, Regional Business Office Manager and Regional Director of Operations.
- Responsible for the supervision, hiring and training of the business office staff.
- Responsible for all aspects of the resident trust accounting system, including security of patient funds.
- Oversees the patient billing system to ensure accuracy of census, patient account billing information, including coordination with other departments as necessary.
- Responsible for all patient related accounts receivable balances including Medicare, Medicaid, Insurance, Private and Other Payers to ensure timely billing and collections.
- Responsible for ensuring collections of balances due from residents while in the facility.
- Manages the Medicaid pending application and conversion process to ensure timely resolution.
- Responsible for month-end closing of billing system in accordance with company policy and timelines.
- Ensures patient bills and collection letters are processed accurately and timely.
- Communicates with Central Billing Office with additional billing information to clear claim edits and rejections.
- Coordinate responses to various audit requests.
- All other duties as assigned.
- Point Click Care (PCC) billing system experience preferred.
- National Data Care Resident Funds Management System (RFMS) experience preferred.
- Experience using Excel, Power point, and Word.
- Ability to read, analyze and interpret complex documents. Ability to respond effectively to sensitive inquiries and complaints.