E-Commerce Coordinator

E-Commerce Coordinator

Arborwear provides the Tree Care, Vegetation Management and Landscape Industry with solutions to enhance safety, increase employee retention and boost profitability through the design, manufacture and distribution of apparel, personal protective equipment, footwear, and equipment used on the job. Arborwear prides itself on honesty and hard work. Our people are humble, happy, and helpful. We are known for our quality, service, and our family-like company culture. We are enthusiastic about all three!

Job Summary: The E-Commerce Coordinator plays a key role in managing Arborwear’s online presence, ensuring smooth operations of client webstores, promotional campaigns, and E-Commerce strategies. This role supports internal teams and external vendors to enhance the user experience and optimize digital sales channels.

Key Responsibilities

E-Commerce Coordination

• Maintain and update client webstores and Arborwear.com, managing content, photography, and product configurations using WooCommerce and ERP tools.

• Respond to product and logo update requests across webstore instances.

• Create and manage promotional campaigns, including coupon code generation, auditing product/web page content, and analyzing post-campaign results.

• Provide data insights to sales and accounting teams, including order, promotion, and product analytics.

Vendor Collaboration & Project Management

• Coordinate with external vendors, web developers, and API partners to deliver E-Commerce projects aligned with company goals.

• Conduct testing and quality assurance for new webstore functionalities, including API/ERP integrations.

• Collaborate with cross-functional teams to develop and implement website enhancements that improve the user experience.

• Manage project timelines, communicate goals, and ensure stakeholder alignment on E-Commerce initiatives.

Product & Content Management

• Audit and update product attributes across webstores, ensuring accurate representation of content, photos, specifications, and customer reviews.

• Partner with product development and marketing teams to update product features and benefits on E-Commerce platforms.

• Implement robust product categorization and search filters to enhance the shopping experience.

• Analyze Google Analytics, web search data, and industry trends to recommend improvements in product presentation and E-Commerce content.

Continuous Improvement and Reporting

• Manage multiple projects simultaneously, balancing autonomy with collaboration.

• Review campaign results and sales data to inform future strategies and improvements.

• Stay current on E-Commerce trends, tools, and best practices to enhance digital operations.

• Document processes, manage time effectively, and provide insights to internal teams.

Qualifications

Required

• Bachelor’s degree or equivalent experience in Computer Science, Business, Marketing, or a related field.

• Strong critical thinking skills with a systematic approach to challenges.

• Proficiency in Microsoft Office Suite and Google Workspace.

• Ability to manage a detailed workload with short deadlines.

Preferred

• Experience with E-Commerce platforms such as WooCommerce.

• Familiarity with HubSpot, or similar ERP/CRM systems.

• Knowledge of HTML, CSS, API integrations, and SEO best practices.

Skills

• Solutions-oriented mindset with excellent organizational and time management skills.

• Effective communicator with a collaborative team attitude.

• Eagerness to learn and adapt, with a positive sense of humor.

• Willing to be part of a challenging environment.

Work Environment: On-Site.

Reporting Relationships: Reports to Marketing Manager.

Submit your resume and cover letter detailing your relevant experience and why you believe you are the ideal candidate to join the Arborwear Team as E-Commerce Coordinator! Send resume and cover letter to HR@arborwear.com

Job Type: Full-time

Pay: $45,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Ability to Commute:

• Chagrin Falls, OH 44023 (Required)

Ability to Relocate:

• Chagrin Falls, OH 44023: Relocate before starting work (Preferred)

Work Location: In person

Salary : $45,000 - $50,000