What are the responsibilities and job description for the Union Work Planner 1 position at ARBORWORKS LLC?
About ArborWorks LLC:
ArborWorks LLC is a nationwide leader in professional vegetation management, specializing in utility line clearance, fire remediation, and large-scale environmental projects. Established in 2003, we have built a reputation for quality and safety by leveraging advanced mechanized equipment and a skilled team of dedicated professionals. Guided by a commitment to innovation, safety, and superior customer service, ArborWorks prides itself on an exceptional safety culture, which is recognized through industry-leading third-party ratings.
Whether you’re looking to grow your career or contribute your expertise, ArborWorks offers a dynamic environment where team members are valued, and professional growth is a priority. We are passionate about creating safe communities and delivering excellence in every project.
Job Overview: The Union Work Planner is responsible for providing outstanding customer service and supporting field operations to ensure smooth and efficient vegetation management services. This role includes direct communication with property owners, coordinating with tree crews, and assisting the General Foreperson with various administrative and operational tasks. The Work Planner will play a key role in resolving customer concerns, improving satisfaction, and ensuring clear and consistent communication across all stakeholders.
Key Responsibilities:
- Check and interpret parcel information to plan and execute vegetation management tasks.
- Coordinate with homeowners to explain work to be performed on their property, addressing questions and concerns.
- Arrange in-person meetings to discuss timelines and specific work details.
- Record and update notes based on customer input, ensuring all concerns are documented.
- Flag work areas as needed to enhance tree crew efficiency.
- Assist the General Foreperson with crew paperwork, documentation, and miscellaneous tasks as requested.
- Act as a liaison between stakeholders, ensuring clear communication and efficient resolution of issues.
Requirements:
- Minimum of 6 months of experience in vegetation management.
- Strong organizational skills and attention to detail.
- Excellent customer service skills with the ability to resolve conflicts and build relationships.
- Proficient verbal and written communication skills.
- Competent computer skills, including proficiency in Microsoft Office Suite.
- Experience working with integrated data collection software/hardware.
- Self-motivated, organized, and production-oriented.
- Ability to work independently while managing a geographical area for vegetation management activities.
- Strong interpersonal skills for working with stakeholders, utility customers, and line clearance vendors.
- Proven ability to multitask and manage time effectively.
Required Certifications:
- Valid Driver’s License.
- Valid DOT Medical Card (Form MCSA-5876).
Preferred Qualifications:
- Familiarity with vegetation management industry standards and practices.
- Previous experience coordinating field operations or supervising crews.
Work Conditions:
- Ability to work in varied terrain and inclement weather conditions.
Become a part of a team that values growth, safety, and excellence in every task. We’re excited to see the impact you’ll make!
EEO Statement:
ArborWorks LLC is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and do not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other protected status under applicable laws. We celebrate diversity and are dedicated to fostering an inclusive workplace for all team members.
