What are the responsibilities and job description for the Call Specialist - Admissions position at Arbour Hospital?
Job Description
Responsibilities
Admissions Call Specialist -
This is an exciting opportunity to work in an environment that puts patient care first while also having the opportunity to grown, learn, and advance in your career. This is a Monday - Friday, 8am - 4:30pm position on site.
At Arbour Hospital, we work diligently and compassionately to provide patients and their families with high-quality care and service excellence across a continuum of specialized behavioral health services. We have proudly served the residents of the greater Boston area since 1909. Our medical staff consists of psychiatrists who average 20 years of practice at our facility, providing a solid and trusted foundation for our patient-focused approach to behavioral healthcare. We stand ready to provide compassionate care through inpatient treatment and a strong continuum of aftercare services, community-based programs, and day treatment.
Website: https://www.arbourhospital.com/
The Admissions Call Specialist is responsible for coordinating aspects of the admissions process. This includes but is not limited to efficient and effective handling of inquiry calls, scheduling outpatient assessments, processing of referrals for possible inpatient admission, knowledge of and communication with referral sources and customers who present for assessment. Additional responsibilities include insurance verification/precertification, patient registration process, vitals, wanding, patient observations, scheduling of evaluations, admissions processing, bed board monitoring, belongings searches, and other non-clinical duties as assigned by admissions leadership team.
Benefit Highlights
Qualifications
All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.
We believe that diversity and inclusion among our teammates is critical to our success.
Notice
At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.
Pay Transparency
To encourage pay transparency, promote pay equity, and proactively address regulations, UHS and all our subsidiaries will comply with all applicable state or local laws or regulations which require employers to provide wage or salary range information to job applicants and employees. Salary offers may be based on key factors such as education and related experience.
Responsibilities
Admissions Call Specialist -
This is an exciting opportunity to work in an environment that puts patient care first while also having the opportunity to grown, learn, and advance in your career. This is a Monday - Friday, 8am - 4:30pm position on site.
At Arbour Hospital, we work diligently and compassionately to provide patients and their families with high-quality care and service excellence across a continuum of specialized behavioral health services. We have proudly served the residents of the greater Boston area since 1909. Our medical staff consists of psychiatrists who average 20 years of practice at our facility, providing a solid and trusted foundation for our patient-focused approach to behavioral healthcare. We stand ready to provide compassionate care through inpatient treatment and a strong continuum of aftercare services, community-based programs, and day treatment.
Website: https://www.arbourhospital.com/
The Admissions Call Specialist is responsible for coordinating aspects of the admissions process. This includes but is not limited to efficient and effective handling of inquiry calls, scheduling outpatient assessments, processing of referrals for possible inpatient admission, knowledge of and communication with referral sources and customers who present for assessment. Additional responsibilities include insurance verification/precertification, patient registration process, vitals, wanding, patient observations, scheduling of evaluations, admissions processing, bed board monitoring, belongings searches, and other non-clinical duties as assigned by admissions leadership team.
Benefit Highlights
- Challenging and rewarding work environment
- Competitive Compensation & Generous Paid Time Off
- Excellent Medical, Dental, Vision and Prescription Drug Plans
- 401(K) with company match and discounted stock plan
- SoFi Student Loan Refinancing Program
- Career development opportunities within UHS and its 300 Subsidiaries!
- Further your education at a low cost through our Tuition Discount partnership with Chamberlin University
- Supervision for Licensure
Qualifications
- Education: Bachelor’s degree from an accredited college or university in social work, psychology, mental health, or a related field
- Experience: A minimum of one year of experience in a human service, social service, psychiatric, or mental health setting, performing administrative duties, crisis intervention, telephonic triage and inquiries, and customer service.
All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.
We believe that diversity and inclusion among our teammates is critical to our success.
Notice
At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.
Pay Transparency
To encourage pay transparency, promote pay equity, and proactively address regulations, UHS and all our subsidiaries will comply with all applicable state or local laws or regulations which require employers to provide wage or salary range information to job applicants and employees. Salary offers may be based on key factors such as education and related experience.
