What are the responsibilities and job description for the Service Quality Coordinator position at Arby's - Bixby?
Job Description:
We are seeking a highly motivated and results-driven individual to fill the position of Service Quality Coordinator at Arby's - Bixby. In this role, you will be responsible for leading a team of restaurant staff to deliver exceptional customer experiences and maintain the highest standards of quality assurance.
Key Performance Indicators:
- Consistently deliver high-quality food and exceptional customer service.
- Meet or exceed sales targets and maintain a clean and organized workspace.
- Develop and implement effective training programs to enhance staff knowledge and skills.
- Collaborate with management to achieve business objectives.
Requirements:
- Demonstrated leadership experience in a customer-facing environment.
- Excellent communication and interpersonal skills.
- Able to work well under pressure and adapt to changing situations.
- Post-secondary education in hospitality or related field (an asset).
