What are the responsibilities and job description for the Supervisory Role at Arby's position at Arby's - Bixby?
About the Supervisory Role:
As a Service Quality Coordinator at Arby's - Bixby, you will play a critical role in maintaining the highest standards of customer service and quality assurance. This supervisory role involves leading a team of restaurant staff to deliver exceptional experiences for our customers.
Main Responsibilities:
- Supervise and lead a team of restaurant staff to ensure consistent delivery of high-quality food and exceptional customer service.
- Monitor and evaluate customer feedback to identify areas for improvement.
- Develop and implement training programs to enhance staff knowledge and skills.
- Collaborate with management to achieve sales goals and maintain a clean and organized workspace.
Requirements:
- Demonstrated leadership experience in a customer-facing environment.
- Excellent communication and interpersonal skills.
- Able to work well under pressure and adapt to changing situations.
- Post-secondary education in hospitality or related field (an asset).