What are the responsibilities and job description for the Customer Experience Manager position at Arby's?
About Arby's
At Arby's, we're committed to providing an exceptional dining experience for our guests. As a key member of our team, you'll play a vital role in ensuring our restaurants meet the highest standards of quality, safety, and customer satisfaction.
The Role
We're seeking a highly motivated and experienced Restaurant Assistant Manager to join our team. In this role, you'll assist the General Manager in guiding the team to deliver outstanding service, achieve operational excellence, and drive sales growth.
Main Responsibilities
- Lead by example, setting high standards for yourself and your team to ensure a positive guest experience.
- Hire, train, and develop a talented team of restaurant staff.
- Utilize AES Systems to optimize restaurant operations, manage inventory, and drive profitability.
- Implement effective controls to minimize cash and inventory discrepancies.
- Set and meet challenging goals for service, operations, and financial performance.
Key Skills and Qualifications
- Proven leadership experience in a fast-paced environment.
- Strong communication and interpersonal skills.
- Ability to motivate and develop a high-performing team.
- Excellent problem-solving and analytical skills.
- Familiarity with point-of-sale systems and inventory management software.
Benefits
- A competitive salary of approximately $55,000 per year, based on location and experience.
- A comprehensive benefits package, including health insurance, 401(k) matching, and paid time off.
- Ongoing training and development opportunities to help you grow professionally.
Join Our Team
If you're passionate about delivering exceptional customer experiences and driving business results, we'd love to hear from you. Apply now to become a part of our dynamic team!
Salary : $55,000
