What are the responsibilities and job description for the General Manager position at Arby's?
JOB DESCRIPTION
Aspire2B is searching for a General Manager for our Arby’s Concept; this position impacts the long-term viability of the company by leading, inspiring, and training a team, creating a positive work environment, preparing quality food, exceeding guest expectations, and supporting revenue and bottom-line growth.
YOU WILL:
- Oversee restaurant operations to achieve company goals for revenue, cost controls, and restaurant profitability.
- Analyze P&L Statements and identify areas of opportunity, key challenges, and operational successes.
- Conduct table visits and model hospitality skills during each shift.
- Resolve guest complaints, investigates problems, and identifies solutions.
- Ensure a safe working environment to reduce the risk of injury and accidents.
- Adhere to SERV Safe Alcohol, Food and HACCP standards, Federal/State/Local laws, and company policies.
- Ensure PCI compliance for all credit card transaction documents.
- Ensure financial and personnel/payroll related administrative duties are completed accurately, on time, and in accordance with company policies and procedures.
- Communicate and execute the rollout of new company programs, and policies and procedures, as requested.
- Develop strong working relationships within the team to ensure each member is treated with respect.
- Delegate duties to team members during shift and follow up to ensure thorough execution.
- Recruit and interview team members to ensure restaurant is staffed for excellence.
- Train and develop team members.
- Plan and organize work schedules based on available staffing.
- Deal with employee relations issues and informs human resources and leadership.
- Lead manager meetings to provide information.
WE SEEK:
- Customer centric, committed to supporting the customer.
- Strong verbal communication and listening skills.
- Self-starter who works independently and in a team environment.
- Maintains a calm, tactful demeanor when dealing with difficult situations
- Manages multiple projects and timelines with a sense of urgency and follow through.
- Strong computer skills, required.
- Minimum three (3) years of restaurant management experience, required.
- Must possess proper food handler and alcohol dispensing certifications.
Send your resume with salary expectations. We offer a great work environment, competitive compensation, benefits (medical, dental, vision, supplemental benefits), PTO, great food, and competitive compensation. EOE
Job Type: Full-time
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance
People with a criminal record are encouraged to apply
Work Location: In person
