What are the responsibilities and job description for the CUSTOMER EXPERIENCE MANAGER - MARKET TESTING TEAM position at Arc Boat Company?
What we're building
Our vision is to electrify all waterborne vessels, and we're starting with electric water sport boats.
Gas boats dominate today's marine industry not because of great product offerings but because of a lack of better alternatives. Boaters have grown accustomed to vehicles that feel stuck in the 1980s : unreliable, expensive, loud, noxious, and a nightmare to own and operate. They're also awful for the water and air they reside in.
By contrast, electric boats are superior in nearly every way : not only are they far more reliable and less costly to operate, but they're also quieter, quicker, and cleaner, with no fumes or pollutants. However, they've been held back by both the technology and the talent to make them truly competitive with gas alternatives. That's Arc's opportunity.
Using modern, aerospace- and automotive-inspired techniques, we're building our hulls, batteries, cooling systems, firmware, and software together to deliver the next generation of watercraft.
What we're looking for
We're looking for someone excited by our vision, eager for a challenge, and willing to learn on the job. We pride ourselves on transparency and operate in a lean, high-trust environment that encourages everyone to take ownership over their domain.
You will be a full-time member of our Software Engineering team and will work from our manufacturing facility in Torrance, CA. Given that we're a startup, you will be working in a fast-moving, dynamic environment that requires adaptability. That said, here are some responsibilities and qualifications we expect to stay relatively constant for this role.
Core responsibilities
- Designing, developing, and maintaining robust backend systems powering our boat infotainment systems and mobile app
- Building and optimizing data pipelines for ingesting, processing, and visualizing boat telemetry data
- Developing internal tools to improve our manufacturing processes
- Managing cloud resources and infrastructure
- Identifying opportunities to use software to accelerate the company's trajectory
Basic qualifications
Bonus qualifications
At Arc, we encourage diversity and consider all qualified applicants equally for employment, regardless of background, identity, or status. You're always welcome to reach out even if you don't meet many of these qualifications. Passion and aptitude make up for a lot.
What we value
We value these five things above all else :
Given that we work in a sometimes intense or stressful environment, it's vital that our values align. We'd be happy to elaborate on any or all of these during the interview process.
What you'll get
Hope to hear from you soon!
The crew at Arc
Salary : $160,000 - $220,000
