What are the responsibilities and job description for the Dispatcher position at ARC Gaming & Technologies, LLC?
Company Description
ARC Gaming & Technologies, LLC is a digital skill-based coin operated amusement machine (COAM) route operator based in Norcross, GA. The company holds a Class B Master License and its machines are fully licensed and governed by the Georgia Lottery Corporation, offering players a variety of digital skill-based coin-operated amusement machines.
Role Description
This is a full-time on-site role for a Dispatcher at ARC Gaming & Technologies, LLC in Norcross, GA. The Dispatcher will be responsible for coordinating and dispatching gaming technicians to various locations, ensuring timely machine maintenance and repair. They will also handle communication with location owners and maintain accurate records of service calls and repairs.
Qualifications
- Strong organizational and time management skills
- Must posses Salesforce experience and updated computer skills
- Excellent communication and interpersonal abilities
- Problem-solving skills and ability to work under pressure
- Knowledge of gaming machine operations is a plus
- Experience in customer service or dispatching roles
- High school diploma or equivalent required
Salary : $20 - $22