Coe - Assistant Residential Manager (ARM) - FT - GLOW

Start a fulfilling career that makes a difference in the lives of people with disabilities and their families. We have a variety of full and part-time jobs available and are looking for candidates who are eager to learn. Our employees receive a range of benefits including health insurance, company-paid life insurance, 401K, generous paid time-off and continuing education support!

Summary: Under the direction of the Residential Manager, assists the overall operation of an Arc residence, including providing on-site supervision of direct support staff to include week nights, holidays and week-end hours based on program needs.

Essential Functions:

• Assist in the implementation of the Life Plan and Staff Action Plan as developed for each person supported by his/her family advocate and Care Coordinator.
• Ensure that the medical needs of people supported are met by assisting with medical appointment coordination and follow up as needed.
• Assist in the completion of accurate paperwork to maintain compliance with OPWDD requirements and agency policies and procedures.
• Ensure residential habilitation services are documented in accordance with the agency and OPWDD requirements.
• Work under the direction of the Residential Manager for hiring, orientation and ongoing training, supervision and evaluation of all direct support staff.
• Under the direction of the Residential Manager, schedules direct support staff, ensuring that the number and types of staff assigned are adequate to meet the needs of the individuals supported.
• Become certified in medical administration and maintain certification on an annual basis.
• Provide direct support services, as needed.
• Assist in ensuring that adequate and appropriate recreational activities in the community and scheduled for people year-round.
• Coordinate transportation as needed.
• Ensure that the nutritional needs of individuals are met.
• Participates in Corporate Compliance and quality assurance and improvement activities as required.
• Demonstrates adherence to the DSP Code of Ethics & Core Competencies.
• Support the Brand Platform of the Agency by incorporating the brand personalities – Competent, Dedicated, Professional, Caring and Innovative - throughout your daily work.
• Other related duties as assigned.

Non-Essential Functions:

• Supports best practices and changing service delivery in response to changing consumer and/or staff needs.
• Strives for satisfaction from people served as well as employees.
• At all times, meets or exceeds professional standards as defined by position, agency and regulatory bodies.
• Participates in agency meetings as needed to further enhance service role and identify needs.
• Professionally conducts self in promoting, contributing to, and implementing the mission, philosophy and policies of the Agency.
• Interactions with people supported, their families, employees and in the community are to be respectful and demonstrate professionalism, courtesy and consideration.
• Agency, people supported, and employee confidentiality are maintained at all times.
• Serves on agency committees as assigned/requested.

Reporting Responsibilities: Residential Manager

Supervisory Responsibilities: Direct support staff on assigned shift.

Knowledge, Skills, & Abilities:

• Requires attentive listening skills, excellent oral and written communication skills and good reading abilities.
• Basic computer skills
• Ability to maintain composure during emergency/conflict situations and be able to use sound judgment in decision making.
• Ability to relate to people of different abilities, backgrounds and cultures.
• Ability to work independently.

Physical & Mental Requirements:

• Be physically able to assist individuals in transferring from wheelchair to other seat when needed.
• May be required to prevent an adult from falling, assisting an adult to his/her feet, etc.
• Walk up and down stairs.
• Shovel and remove snow and ice from walkways and driveways when necessary.

Working Conditions:

• Will be required to use additional office equipment, i.e., phone, copier, fax, in addition to household appliances, i.e., washer/dryer, stove/oven, refrigerator, etc.
• Work may require offsite travel to appointments, events, or outings.

Minimum Qualifications:

• High school diploma or equivalent.
• At least one years’ experience with individuals with I/DD
• Certified Nursing Assistant or Certified Home Health Aide preferred.
• Valid NYS Driver’s License with a safe driving record per agency policy.
• Prior supervisory experience preferred.