What are the responsibilities and job description for the Office Clerk position at ARC of South Florida?
The Arc of South Florida Inc. is a nonprofit private agency serving the community since 1953. Our mission is to ensure the rights of all persons with intellectual and developmental disabilities through effective advocacy and to provide specialized programs and services to help clients lead meaningful and fulfilling lives. We believe in the potential of each individual's ability to live, work, learn and play in their communities. Are you looking for a job where what you do makes an impact in your community? Are you seeking a position that makes you feel good about the work you do every day and where you know you are making a difference, even behind the scenes? Working at The Arc is more than just a job - it's an opportunity to be part of something bigger! If you want to translate your talent, passion, and commitment to helping people with disabilities, families, and the community, you might be what we are looking for.
General Responsibilities of the Office Clerk:
An office clerk is responsible for answering phone calls and directing them to the appropriate parties, filing and maintaining records and documents, performing data entry and updating computer systems, greeting visitors, performing general office tasks such as mail distribution, assisting other office staff, maintaining a clean and organized work area, assisting in preparing reports, presentations, and other materials, handling sensitive or confidential information with discretion and providing customer service.
Minimum Education and Training Requirements:
- High School Diploma or equivalency
- Accurate typing skills
- Computer knowledge
Qualifications:
- Six (6) months related experience
- A passion for helping others
- Must be a pro-active problem solver with the ability to multi-task while maintaining excellent attention to detail
- High-level organization skills
- Proficiency in Microsoft Office programs (Microsoft Outlook, Word, Excel), the Internet, Adobe, and database programs (data entry skills)
- Resourceful team player, with the ability to also be effective independently
- Ability to complete assigned tasks and projects
- Level 2 Background check and drug test
Duties - including but not limited to:
- Provide general clerical support such as making copies, faxing documents, filing, and organizing
- Answer phones and greet visitors
- Sort and distribute mail and faxes
- Draft correspondence, perform data entry, and prepare monthly reports
- Screen and direct calls to appropriate staff members
- Respond and direct emails to/from clients and staff members
- Make appointments & schedule meetings and events for staff
- Database entry & maintenance
- Assist with client service issues
- Provide assistance to staff for project based work
- Maintain hard copy and electronic filing system
- Sign for and distribute UPS/Fed Ex packages
- Other duties as assigned.
Minimum Physical Requirements:
- Must have annual TB Test.
- Must be able to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
- Must be able to sit at a desk/computer for most of an 8-hour workday, occasionally getting up to handle other tasks.
- Must be able to bend, squat and sit on the floor.
- Must be able to lift at least 50 lbs with assistance if necessary.
- Must be able to stay alert and focused at all times to ensure the safety of all the children in attendance.
Pay Range: based on education, prior experience, knowledge and funding.
The Arc of South Florida, Inc. is an Equal Opportunity Employer and fully subscribes to the principles of Equal Employment Opportunity. Applicants and/or employees are considered for hire, promotion and job status, without regard to race, color, citizenship, religion, national origin, age, sex (including sexual orientation, and gender identity), disability, genetic information, veteran, or current or future military status or any other category protected by federal, state, or local law.
The Arc of South Florida, Inc. is a drug free workplace. All applicants under consideration for employment will be drug screened and background checked as part of the hiring process.
Disclaimer: The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. These may differ according to the age and functioning level of the child.
This position is subject to continuation of funding from government and private funding sources and grants.
