Position Description

Job Title Sales associate / Cashier

FLSA Status Non Exempt

Summary

Stocks and displays merchandise. Provides customers with a total for their purchases, collects money from customers, and gives accurate change. Reports to the immediate supervisor or assistant manager.

Essential Duties and Responsibilities

• Straightens the merchandise racks by removing empty hangers and placing merchandise in its proper location.
• Ensures aisles and floors are clear of debris and merchandise.
• Ensures merchandise is displayed according to store standards.
• Rotates merchandise on sales floor to other areas of department for better sales effect or to production area as requested.
• Reduces customer-waiting time by asking for a cashier, using the intercom system.
• Maintains a clean, neat cashier station.
• Return unsold, priced items to sales floor, un-priced items and empty hangers to production area.
• Removes debris from shopping carts and returns carts to storage area. Disposes of trash.
• Maintains courteous and helpfulness to customers.
• Assists customers on the sales floor, by answering questions and providing direction.
• Maintains good working relationships with staff members.
• Answers incoming telephone calls. Politely answers calls and directs them to the appropriate person.
• Operates cash register station to itemize and total purchases.
• Collects money from customers and gives accurate change.
• Places merchandise in bags or boxes for customers.
• Balances cash received with cash sales daily.
• Follows the cashier manual to ensure accuracy and accountability.
• Performs other duties and special assignments as directed, including assignments, which may be outside the primary area of employment.

Qualifications

Knowledge, Skill and Ability

• Ability to add, subtracts, and counts out change correctly.
• Ability to promote a favorable company image with employees and the public.
• Ability to interact and communicate effectively with customers.
• Ability to present a positive Company image an be courteous to customers
• Ability to work as a productive member of a team.

Education and/or Experience Required

• Experience working with a diverse workforce.
• Ability to work with individuals possessing developmental disabilities.
• Ability to use good judgment.
• Energy to take on fast-paced work.
• Good listener.

Physical Demands

• Works inside in a production and retail environment.
• Exposure to temperature fluctuations.
• While performing the duties of this job, the employee is regularly required to speak, hear, stand and move throughout the store.
• Use upper body strength to frequently lift and/or move up to 20 pounds.
• Must be able to walk all day throughout the store, cleaning, putting clothing away, picking up.
• Must be able to continually reach a 5-foot high bar to grab clothing off and put clothing away on a rack.
• Must be able to continually use upper extremities to handle cash register, put away clothing, clean up and organize store.
• Must be able to regularly push and pull clothing racks weighing up to 50 pounds.
• While performing the duties of this job, the employee may occasionally be exposed to dust from donations.
• While performing the duties of this job, the employee is constantly standing, bending, and stooping.
• While performing the duties of this job, the employee must be able to operate cash register.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications, working environment, and physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.