Account Director

Company Description

Arc is the leading creative engine within Publicis’s group of commerce agencies. In an era of unprecedented change, where shopping happens anywhere and everywhere, we believe that brands not present at the moment of desire will be resisted. Which is why everything we do is in service of creating Irresistible Commerce — breakthrough creative solutions fueled by data-driven insights. It’s a proven approach that’s earned us recognition as WARC’s #1 Specialty Retail Agency, along with accolades from Adweek, ANA Reggie Awards, and Effies. And we do it all in an irresistible culture that’s put Arc on the AdAge Best Places to Work list.

Overview

The Account Director is responsible for the success, growth, and profitability of client accounts and enables client retention and new business potential. You are responsible for managing multiple brands or multiple pieces of businesses within a single account. You will also have people who report to you. This is an opportunity to make a significant impact on the work, those who work for you and the agency’s reputation/bottom line. Building irresistible relationships across disciplines and with key clients are critical to success.

• Lead and actively contribute to the account planning process
• Leverage industry, agency, and technical knowledge to align products and services to meet existing and prospective client business needs (beginning to look beyond organic growth)
• Digital first mindset with the ability to connect the dots, and engage the appropriate resources, across the total media ecosystem
• Be the voice of commerce within an integrated agency team environment
• Champion big ideas and challenge status quo
• Consistently strengthen and add value to clients and actively forge new relationships
• Drive ongoing improvements in client satisfaction by ensuring client needs are heard and actively engaging in solutions and forward-thinking strategies
  
  

Responsibilities

• Relationship guru for the client, internal teams and Publicis One partners
• Present multifaceted concepts in a simplified and persuasive manner
• Anticipate questions and be prepared to solve complex problems
• Key contributor to senior client discussions
• Manage and inspire the Business Leadership Team
• Connect the team to agency resources
• Early adopter of agency tools and processes
• Key contributor to agency thought leadership
• Non-food CPG experience preferred
  
  

Qualifications

• 9 years of integrated media experience
• Experience managing diverse portfolios and leading cross-functional teams
• Strong written and verbal communication skills, including presentation experience
• Strong conceptual thinker with the ability to continuously problem solve complex business challenges and service clients
  
  

Additional Information

As part of the Publicis Groupe, we believe in the Power of One. And that starts with our people! To do powerful things, we offer powerful resources. Our best-in-class wellness and benefits offerings include:

• In office expectations are three days a week; Mondays are mandatory and you cannot have two consecutive work from home days.
• Paid Family Care for parents and caregivers for 12 weeks or more
• Monetary assistance and support for Adoption, Surrogacy and Fertility
• Monetary assistance and support for pet adoption
• Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance
• Tuition Assistance
• Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more
• Matching Gifts programs
• Flexible working arrangements
• ‘Work Your World’ Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)
• Business Resource Groups that support multiple affinities and alliances
• The benefits offerings listed are available to eligible U.S.-based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents
  
  

Arc is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Compensation Range: $119,510 - $155,325 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 04/23/2025.