Assistant Manager

Assistant Manager for Family Entertainment Center (Arcade)

Do you thrive in a fun, fast-paced environment and enjoy working with teams to create memorable experiences? We're looking for an energetic and responsible Assistant Manager to help lead our Family Entertainment Center (Arcade). If you're passionate about entertainment and customer service, this could be the perfect fit for you!

Key Responsibilities:

* Support Daily Operations: Assist the Store Manager in overseeing daily operations, ensuring all arcade games, attractions, and services run smoothly. * Team Leadership: Help manage, train, and motivate the staff to deliver outstanding guest experiences. Step into a leadership role when the Store Manager is absent. * Customer Service: Engage with guests, address their questions, and resolve issues to ensure a fun and safe environment for families and groups. * Inventory & Maintenance: Assist with managing inventory, arcade equipment, and coordinating repairs or maintenance as needed to ensure all machines are operational. * Sales & Promotions: Support promotional activities, events, and sales initiatives to increase guest engagement and boost revenue. * Cash Handling: Oversee transactions, daily cash reports, and assist with financial tracking to ensure accurate and secure handling of finances. * Safety & Cleanliness: Help maintain safety standards and cleanliness throughout the facility, ensuring compliance with all health and safety regulations. * Event Assistance: Help coordinate and execute birthday parties, group events, and special promotions to ensure smooth and enjoyable guest experiences. * Collaboration: Work closely with the Store Manager to implement operational improvements and ensure the team is aligned with the center’s goals.

Qualifications:

*Experience in retail, hospitality, or entertainment industries, with some supervisory or team lead experience. *Previous experience in the arcade, amusement, or family entertainment industry is a plus. *Strong communication and interpersonal skills, with the ability to resolve guest and employee concerns quickly and professionally. *Ability to work in a fast-paced environment and manage multiple tasks simultaneously. *Excellent customer service skills with a focus on creating a positive guest experience. *Basic knowledge of arcade machines and equipment is a plus. *Must be flexible and able to work evenings, weekends, and holidays as needed.

Perks & Benefits:

*Competitive salary *Opportunity for career advancement *Employee discounts *Fun and friendly work atmosphere *Flexible scheduling

Join the Team!

If you’re excited about this opportunity, apply today by sending your resume and cover letter to: jobs@arcadezone.com or visit: www. arcadezone.com. We’re looking forward to welcoming a new Assistant Manager who can help us deliver smiles and fun for our guests!

Job Types: Full-time, Part-time

Pay: $18.02 - $19.58 per hour

Expected hours: No less than 30 per week

Benefits:

*401(k) *401(k) matching *Dental insurance *Employee discount *Flexible schedule *Health insurance *Paid time off *Vision insurance

Shift:

*8 hour shift *Day shift *Morning shift

License/Certification:

• 
  Driver's License (Required)

Ability to Relocate:

• 
  Miami, FL 33180: Relocate before starting work (Required)

Work Location: In person

Available shifts and compensation: We have available shifts all days of the week. Compensation depends on your experience.

About Arcade Zone USA LLC: Arcade Zone USA LLC is looking for an individual to join our team. Our ideal candidate is self-driven, motivated and trustworthy. Learn more about us at www.arcadezone.com.

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