Store Manager

Store Manager for Family Entertainment Center (Arcade Zone USA LLC)

Are you a dynamic and customer-focused leader with a passion for creating fun and memorable experiences? We're seeking a highly motivated Store Manager to oversee our Family Entertainment Center . If you're ready to lead a team, drive exceptional guest experiences, and manage operations in a high-energy environment, this opportunity is for you!

Key Responsibilities:

* Operations Management: Oversee daily operations of the arcade, ensuring all activities run smoothly, including arcade games, attractions, and events. * Staff Leadership: Recruit, train, and manage a team of employees (front-line, maintenance, and customer service). Ensure they provide excellent guest service while maintaining a fun and safe environment. * Customer Experience: Create a welcoming atmosphere where every guest leaves with a positive, memorable experience. Address guest inquiries and resolve complaints professionally and promptly. * Inventory & Maintenance: Manage game inventory, arcade machines, and equipment. Coordinate repairs and preventive maintenance to minimize downtime. * Sales & Revenue: Track and optimize sales, promotions, and events to maximize revenue. Monitor daily cash flow, deposits, and financial reports. * Safety & Compliance: Ensure the safety of guests and staff by maintaining compliance with all health and safety standards. Implement procedures to reduce risk and promote a safe environment. * Event Coordination: Work with guests to plan and execute birthday parties, group events, and special promotions, ensuring they are organized and fun-filled. * Budget Management: Manage the store budget, control costs, and track performance metrics to meet financial goals. * Marketing & Community Engagement: Assist with local marketing efforts and build relationships within the community to drive foot traffic and increase brand awareness.

Qualifications:

*Proven experience in retail management, hospitality, or entertainment industry. *Previous experience in the arcade, amusement, or family entertainment industry is a plus. *Strong leadership skills with the ability to motivate and manage a diverse team. *Excellent communication and problem-solving skills. *Ability to work in a fast-paced, high-energy environment. *Strong organizational skills with attention to detail. *Customer-first mindset with a focus on providing an exceptional guest experience. *Basic understanding of arcade equipment and maintenance is a plus.

Perks & Benefits:

*Competitive salary *Bonus opportunities based on performance *Fun and vibrant work environment *Employee discounts *Opportunities for growth and advancement

Ready to Join the Fun?

Apply today by sending your resume and cover letter to: jobs@arcadezone.com or visit www.arcadezone.com. We look forward to welcoming a new team member who shares our passion for family entertainment!

Job Types: Contract, Full-time

Pay: From $55,000.00 per year

Benefits:

*Employee discount *Flexible schedule

Schedule:

*Monday to Friday *Rotating weekends *Weekends as needed

Ability to Relocate:

• 
  Aventura, FL 33180: Relocate before starting work (Required)

Work Location: In person

Available shifts and compensation: We have available shifts all days of the week. Compensation depends on your experience.

About Arcade Zone USA LLC: Arcade Zone USA LLC is looking for an individual to join our team. Our ideal candidate is self-driven, motivated and trustworthy. Learn more about us at www.arcadezone.com.

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