What are the responsibilities and job description for the Scheduler/Caregiver Field Supervisor position at Arcadia New England Home Care?

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Arcadia New England Home Care is immediately hiring an Scheduler / Caregiver Field Supervisor for its Southern Maine operations. This is a hybrid, flexible position with responsibilities both in the field and in the office, as needed, to support the day-to-day operations of the office as well as aide supervision, case opens and hands on personal care work in the field. Must have and be currently either a c ertified PSS or licensed CNA in the State of Maine.

KEY RESPONSIBILITIES AND DUTIES :

Supporting branch operations in the office, including home care scheduling, answering phones, scheduling, hiring & onboarding, service authorization tracking and other office duties.

Case opens in the field in accordance with the plan of care.

Observed performance of care aides to ensure proper personal care skills and competencies in accordance with the authorized plan of care, including skills assessment in ADLs.

Supervisory visits with patients to ensure adherence to, satisfaction with and any needed changes to the authorized plan of care, and to assess general patient welfare and satisfactory living conditions.

Conducts back-up shift visits delivering personal care to constituents in their homes on a temporary basis, as needed.

QUALIFICATIONS :

Technology skills and comfort with software.

Certified PSS or licensed CNA in the State of Maine.

Personal care and / or homemaking experience in the home care industry preferred.

Valid Driver's license and access to car transportation.

Willingness to travel in the Souther Maine area.

Highly organized and with good communication skills.

We believe the highest quality care for our clients depends foremost on employees with the pay, training and job satisfaction & support to bring their best self to work. Come join our team and help our seniors live happier and healthier lives!

Since 1998 Arcadia New England has offered an incomparable level of quality, compassionate personal In-Home Care Services to families and their loved ones. We are trusted partners in matching the ideal caregiver with the specific needs of each of our clients – personal service and attention you can depend on. We believe keeping people at home where they are most comfortable is what helps them heal best, and keeps them healthier longer. With qualified care providers throughout Maine, New Hampshire and Massachusetts, let us provide the professional care, personal assistance, and companionship your loved one needs for the quality of life they deserve.

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Scheduler/Caregiver Field Supervisor

What are the responsibilities and job description for the Scheduler/Caregiver Field Supervisor position at Arcadia New England Home Care?

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