Education Subject Matter Expert

Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.

We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world’s most complex challenges and deliver more impact together.

Role description:

Roles at this level will lead the delivery of major and complex projects, liaising with senior internal/external stakeholders to ensure needs are met, and providing strong leadership to all program and project teams. They are responsible for ensuring all work and outputs are executed to meet the requirements of relevant business strategies.

Lead and manage client relationships on local accounts to establish Arcadis as a trusted partner and achieve growth in accounts managed.

The Education Subject Matter Expert reports directly to the Sales Director

Role accountabilities:

Driving Business Growth

• Develop, implement, and manage account plans for local accounts in line with Arcadis US business objectives to drive growth and deliver winning pursuits of significant value.
• Develop and grow target and existing local accounts (revenue, booking,s and margin) to meet or exceed planned targets.
• Lead and manage local pursuits and contribute towards global pursuits, contribute to bid/no-bid decisions, and lead client pitches/presentations to ensure successful closing of pursuits.
• Manage the local pipeline and feed opportunities into the global account pipeline to ensure an optimal flow of pursuits to achieve local and global targets.
• Work collaboratively with Value Proposition Leaders to manage the targeting and tailoring of Arcadis value propositions into commercially viable propositions for the account, demonstrating value-creating outcomes for the client.
• Capture locally, and make available for the account team globally, track record, case studies, sales collateral relationship history, and delivery lessons learned to ensure continuous improvement in client relationship management.
• Develop and leverage a network of enduring relationships at the Board level and with strategic buyers across the client locally to understand their business needs, position Arcadis UK as a trusted partner, and contribute to the global account client relationship development.
  
  

Client Focus & Experience

• Manage relationships with key internal stakeholders in order to identify opportunities for improved efficiencies both portfolio-wide and in cross-organizational working, to ensure commercial viability and client and stakeholder satisfaction
• Influence a range of senior stakeholders, building and managing critical relationships in order to ensure all parties are informed and aligned about how to deliver strategic objectives
• Promote the culture and brand of Arcadis externally.
• Act as a conduit for B2B knowledge sharing and learning, demonstrating depth of experience and connectivity in the Portfolio Management field
• Develop and maintain an in-depth understanding of the client and the business sector to identify key trends and emerging opportunities.
  
  

People & High-Performance Culture

• Educate and influence senior colleagues about risk policies and governance processes to instill a culture of awareness and commitment to risk management and ensure compliance with organizational policies and codes of conduct
• Manage, motivate, and provide direction to senior specialists and managers, in order to develop a driven and well-informed team
• Develop senior relationships throughout Arcadis US to foster cooperation and to maximize opportunities to cross-sell and trade up.
• Coaches and mentors Subsector leaders, Senior Account Leaders, and Account Leaders.
  
  

Operational Performance

• Lead the overall financial management of the commission and portfolio, program,m and projects, including developing performance targets and budgets, and helping to develop key commercial strategies, in order to meet and exceed financial targets.
• Analyse and review recommendations and analysis from multiple sources to make informed, authoritative strategic decisions to improve business performance
• Direct, define, and lead the development and continuous improvement of portfolio-wide processes, systems, and policies, and contribute to wider organisational initiatives to improve performance
  
  

Qualifications & Experience:

• Bachelor’s degree with honors and/or MBA or equivalent.
• Relevant degree qualification or Chartered status (e.g., BSc(Hons) or equivalent).
• Professional qualifications (if applicable) – Six Sigma, Logistics, Data Centre Management, Stakeholder Management.
• Over 10 years of industry experience within the Public Agencies sector.
• Expertise in delivering major, complex projects within Public Agencies and Governmental sectors, with a deep understanding of trends, challenges, and opportunities.
• Established network and professional connections within USA public agencies, education, healthcare, and national/state-level public agencies.
• Proven ability to lead and manage major projects with diverse deliverables across client businesses.
• Extensive experience in strategic negotiations with external stakeholders and major suppliers.
• Demonstrated ability to lead and implement complex business change solutions.
• Significant experience in directing pursuits and managing business relationships at the Board level.
• International exposure and proficiency in additional languages (advantageous but not essential).
  
  

Why Arcadis?

We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It’s why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together.

You’ll do meaningful work, and no matter what role, you’ll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you.

Together, we can create a lasting legacy.

Join Arcadis. Create a Legacy.

Our Commitment to Equality, Diversity, Inclusion & Belonging

We want you to be able to bring your best self to work every day which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. We are an equal opportunity and affirmative action employer. Women, minorities, people with disabilities and veterans are strongly encouraged to apply. We are dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, religion, national origin, sex, age, disability, marital status, sexual orientation, gender identity, citizenship status, disability, veteran status, or any other basis prohibited by law.

Arcadis offers benefits for full time and part time positions. These benefits include medical, dental, and vision, EAP, 401K, STD, LTD, AD&D, life insurance, paid parental leave, reward & recognition program and optional benefits including wellbeing benefits, adoption assistance and tuition reimbursement. We offer nine paid holidays and 20 days PTO that accrue per year. The salary range for this position is $136,719 - $209636. Actual salaries will vary and are based on several factors, such as experience, education, budget, internal equity, project and location.