Cafe Supervisor

Arch Amenities Group, the world's leading spa, fitness and leisure firm, is seeking a Full Time Café Manager for a 55 residential community in Land O Lakes. The Café Manager will be responsible for the daily operations of the Grab & Go cafe and beer & wine bar including: establishing and meeting the budget and financial goals; implementing training and scheduling staff; facility management and maintenance; supervising the café staff, overseeing food & beverage during special events, ensuring the highest levels of guest satisfaction are attained; using the ability to lead and motivate staff to achieve goals and exceed guest expectations. Please note: This establishment is not a restaurant/kitchen, we serve primarily pre-packaged sandwiches, salads and snacks with limited food preparation, such as flat breads, sandwiches and chicken wings in our counter top oven.

Responsibilities:

• Ensures the "WTS International Experience" for guests by maintaining the standards set in WTS International Basics to Excellence (BTE), WTS International Mission Statement/Values; Standards and Expectations, and WTS International Brand Standards.
• Adheres to policies of WTS International.
• Responsible for staff management to include interviewing, hiring, training, performance management and recognition duties, and disciplinary action.
• Supervises the onboarding process for new employees and provides ongoing training for all café staff, including food safety
• Schedules for the café to include covering different shifts, if necessary
• Serves as the lead customer service contact for members at the café, including: answering questions, welcoming, and other member communications.
• Acts as liaison between the café and all other departments, communicating relevant information to the café staff as needed.
• Monitors and works within the established café budget
• Develops and implements café policies and procedures
• Manages vendors and maintains inventory; properly codes and handles accounts payable invoices as they relate to the café operation.
• Responsible for the cleanliness and organization of the café
• Conducts departmental meetings
• Caters for activities & special events as needed, including special ordering, preparation, serving and clean up
• Incorporate food based programming into the activities calendar
• Work with Lifestyle team to develop food related programming to generate revenue
• Create specials and menus based on quarterly plans
• Other duties as assigned

Qualifications:

• Ability to obtain CPR with AED, and Food Safety Manager certifications within 60 days of hire
• Minimum 2-year experience working in a café-style environment
• Supervisory experience in a restaurant setting preferred
• Legal Age to serve alcoholic beverages
• Knowledge of Food Safety Regulations or HACCP
• High standard of personal hygiene
• Excellent and proven people skills
• Experience with computer word processing and data processing programs
• Ability to follow routine verbal and written instructions
• Ability to multi-task in a fast-paced environment
• Excellent customer service skills
• Ability to build a team
• Professional manner, discretion, and appearance.
• Excellent verbal and written skills.
• Energetic, enthusiastic and motivational.

Arch Amenities Group is an equal employment opportunity employer that is committed to having a diverse work force.

Compensation: 19.00 Pay Transparency In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.