Sales Manager - Fitness

Arch Amenities Group, the world's leading spa, fitness, and leisure firm, is seeking a Fitness Operations Manager. The Fitness Operations Manager is responsible for directing all facility operations including developing and directing strategic planning efforts; maximizing sales while monitoring and controlling expenses to meet planned operating profits; creating and executing strategic business plans, promotions, and productivity targets; assisting with the development of annual budgets and marketing programs, recruiting, hiring, and training all employees by established costs, procedures, and staffing needs; and providing leadership and opportunities for overall facility growth and individual skill enhancement

Competitive compensation package ranging from approximately $65,000-$85,000 contingent on personal sales performance and fitness center budgetary targets.

Responsibilities :

• Develops and implements systematic membership programs that targets new members, general memberships, and infrequent users.
• Submits all paperwork and financial reporting, including payroll, in accordance with Arch Amenities Group policy.
• Ensures appropriate facility supervisory coverage through use of a Manager on Duty (MOD) system. Ensures fiscal responsibility through efficient scheduling of facility and, when necessary, makes changes to stay within budgetary guidelines.
• Assesses all employees' progress continually; coaches employees with positive reinforcement, and disciplines, when necessary, fairly and consistently; participates in annual performance evaluations, and, when necessary, assists in the termination process.
• Provides excellent customer service and monitors guest feedback through the use of comment cards and other customer care techniques. Supervises and follows up on guest requests and comments.
• Ensures facility is only accessed by actual members and / or guests, and that it is safe and secure at all times.
• Responsible for membership sales and retention goals, business objectives and facility profitability.
• Contributes to the annual strategic plan highlighting targeted operational, programming, customer service and financial objectives.
• Recommends and supports marketing strategies to include planning / coordinating promotions, facility activities and effective advertising.
• Maintains cooperation and teamwork throughout the facility, placing a high emphasis on client service and satisfaction.
• Identifies, evaluates, and resolves problems in a timely manner, utilizing innovative ideas and sound judgment.
• Ensure compliance with all state licensing and health requirements.
• Other duties as assigned

Qualifications :

Essential Function

Seldom

Occasionally

Frequently

Stationary Position Sitting or Standing

Active Position Walking, jogging, running

Use of hands / fingers Operate, Use, Inspect, Place, Detect, Position, Prepare, activate

Climb / Balance Stairs, ladders, ropes, equipment, beams

Stoop / kneel / crouch or crawl Position self, move

Talk / hear communicate, detect, converse with, discern, convey, express oneself, exchange information

See Detect, determine, perceive, identify, recognize, judge, observe, inspect, estimate, assess

Carry weight, lift Move, transport, position, put, install, remove50 lbs or less

Carry weight, lift Move, transport, position, put, install, remove50 lbs or more

Exposure to Exposed, work around, chemicals, odors, smells, noise, indoors or outdoors, heat, cool.

DISCLAIMER

The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Job descriptions typically change over time as requirements and employee skill levels change. Supervisors may revise and / or add duties to reflect these changes. The Employer retains the right to change or assign other duties to this position.

Arch Amenities Group, LLC is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Arch Amenities Group, LLC is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.

Salary : $65,000 - $85,000