What are the responsibilities and job description for the Spa Attendant position at Arch Amenities Group?
Arch Amenities Group, the world's leading spa, fitness and leisure firm, is seeking a Spa Attendant. The Spa Attendant is responsible for maintaining the cleanliness of the spa / fitness area which includes the spa, locker rooms, fitness room, and pool area and spa desk, if applicable.
Responsibilities :
- Ensures the "Arch Amenities Group Experience" for guests by maintaining the standards set in Arch Amenities Group Basics to Excellence (BTE), Arch Amenities Group Mission Statement / Values; Standards and Expectations, and Arch Amenities Group Brand Standards.
- Adheres to policies of Arch Amenities Group.
- Maintains the cleanliness and order of the facility to include sweeping, mopping, and vacuuming, and taking out the trash.
- Restocks all linens in locker rooms and appropriate guest areas.
- Removes dirty laundry and collects dirty linens in guest areas and takes them to housekeeping area or laundry pick-up.
- Cleans and sanitizes all wet areas, bathrooms, and grooming areas throughout the day.
- Distributes and places linens in treatment rooms (as applicable), workout areas, closets, and dispensary (as applicable).
- Escorts members / guests to changing areas in a courteous and timely manner.
- Explains the set-up and workings of the locker rooms, bathroom, and shower to members / guests.
- Performs laundry duties, if applicable, including washing, drying, and folding linen.
- Ensures all areas are clean and replenishes supplies as needed.
- Becomes knowledgeable about the facility and its amenities in order to effectively communicate with members and / or guests.
- Greets each and every guest with a smile and direct eye contact.
- Informs facility management of any member, guest, or facility issues.
- Reports any incidents or accidents to a member of the management team.
- Other duties as assigned
Qualifications :
Arch Amenities Group is an equal employment opportunity employer that is committed to having a diverse work force.