Business Systems Analyst - Pega BPM/PRPC (Hybrid - Raleigh, Jersey City)

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.

The Business Systems Analyst is responsible for collaborating with the digital product managers (DPM), business system owners, and users to capture the right business requests and accurately translating them to specifications that aid design, coding and testing of complex software and / or data warehouse applications within the organization. The incumbent performs a liaison function between the DPM, business users, software engineers and QA researchers for implementing software solutions to accurately realize business goals.

This is a hybrid, twice-a-week in-office role in our Raleigh or Jersey City offices.

ESSENTIAL RESPONSIBILITIES and ACCOUNTABILITIES

1. Work with the business users and DPM to accurately capture all stakeholder requests and translate them into system specifications which typically include functional, non-functional, user interface, reports, and external interface specifications.

2. Work with software engineers to ensure that the engineering realization is in accordance with the business specification.

3. Work with the testers to ensure that all software components are tested adequately and Participates in Quality Assurance testing as the IT workload requires.

4. Provides guidance to stakeholders on devising effective and efficient approaches to achieve project and program goals.

5. Manages requirements risks by proactively tracking and communicating issues and devising methods to mitigating them.

6. Liaise with other project and program areas to coordinate interdependencies and resolve issues.

7. Analyzes, maps, and communicates current state and future state business processes.

8. Supports business units in the resolution of in-depth user questions and issues.

9. Maintains a working knowledge of new technology and business analysis standards & practices.

10. Collaborates with IT administration to define and develop documentation & business analysis artifact standards, guidelines, processes, and templates.

JOB SPECIFICATIONS

Knowledge & Skills :

1. A background in the commercial P&C insurance industry

2. Strong knowledge of P&C Policy administration

3. Good understanding of P&C Underwriting functions

4. In depth knowledge of business analysis processes, techniques, and work products.

5. Experience in Pega software development and SQL

6. "Certified Pega Business Architect" or equivalent certification preferred.

7. Understanding of experience with user experience design for web applications.

8. Advanced knowledge and understanding of computer software development, computer terminology, and software applications.

9. Experience in Agile software development processes

10. Excellent analytical, problem solving and organizational skills.

11. Excellent interpersonal and communication skills to effectively collaborate and convey information to business owners and software engineers and testers.

12. Thorough customer service skills to provide end user / business owner systems support on high level issues.

Education & Experience :

Desired knowledge and skills would typically be acquired through a bachelor's degree in computer science, business or related field plus 3 - 7 years related experience.

LI-ZP1

LI-Hybrid

For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible.

90,000 to $150,000

• Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future.

Click here to learn more on available benefits.

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14400 Arch Insurance Group Inc.

Salary : $90,000 - $150,000