Claims Specialist, Liability

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.

Summary

This position is responsible for the adjustment of commercial claims. This includes claim evaluation and coverage review, contact with insured/claimants (and agents as necessary), claim investigation, coverage evaluation, negotiation, and settlement of first and third-party commercial claims.

Essential Functions

• Claim investigation: Initial and final coverage confirmation, review, investigate, and actively bring claims to a conclusion, process claims utilizing a high degree of judgment.
• Initiative: Appropriate diary and claim management to ensure prompt, accurate, and appropriate claim resolution.
• Service: timely and responsive communication with insureds, agents, claimants, attorneys, independent insurance adjusters, and carriers regarding the status of the claim.
• Coverage and Damage Analysis: Appropriately analyze coverage and accurate claim damage and injury valuation using expert resources as needed.
• Reserves, Negotiation, and Settlement: Maintain accurate and timely reserves that reflect the ultimate probable value of the claim. Accurately and timely resolve claims using appropriate negotiation and influencing skills.
• Leadership of the organization: At the direction of Claims Management, provide mentorship to Claim Adjusters, assist in organization training efforts, and participate in regular file audits and data reviews.

Knowledge, Skills, and Abilities

• High-school degree or equivalent, college degree or coursework preferred.
• NY State Adjusters license a plus, but not required. Ability to obtain state licensing as needed within 9 months of hire.
• Minimum of 2-3 years exposure to commercial claims adjusting and claim resolution.
• Knowledge of various state regulations as they apply to benefits administration and claim adjudication.
• Strong written and verbal communication skills.
• The ability to succeed and excel in a collaborative and team-based environment.
• Strong time management and desk management skills.
• Knowledge of and ability to operate efficiently in a Windows-based environment using Excel, Word, and Outlook as well as company claim administration software.
• Ability to work independently and to carry

For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible.

$70,000 - $90,000/year

Click to learn more on available benefits.

Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn’t the right fit but you’re interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our to share your preferences directly with Arch’s Talent Acquisition team.