What are the responsibilities and job description for the VP, Data Operations Manager position at Arch Capital Group Ltd.?
With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.
RESPONSIBILITIES
Strategy and Planning :
Act as the connection point between Ops, UW, and Data to understand and address business data requirements, including managing new field and report requests
Partner closely with Data Transformation to lead Change Management and the data transformation for UW Operations
Work with partners and stake holders to streamline data collection and reporting throughout the customer and employee journey to improve Operations
Collaborate with business leaders to align data transformation efforts to the overarching business strategy
Participate in the AINA Data Governance Committee, assisting in the development and adoption of the organizational data governance model
Leverage business knowledge to own data stewardship and enable Operations leaders to own and maintain their data
Execution :
Lead Data Transformation for UW Ops, including close collaboration Data Transformation leads, leading Ops and UW UAT, change management, and supporting decommission
Maintain error and correction tools and implement processes and procedures to monitor and resolve data-related errors
Coordinate across data stewards to promote data quality and consistency
Analyze Ops reporting and recommend ways to enhance analytics and reporting
Implement new field / report requests where necessary
Define data quality standards, procedures, and controls to improve data accuracy
Maintain data in Collibra and guarantee data lineage, quality, and consistency
Own initiatives for projects with significant data component
Talent Management :
Foster a culture of continuous improvement by promoting Agile and business-led product development and delivery
Capability Development :
Continuously assess and enhance reporting to improve, streamline and support the Underwriting Operations organization.
KEY COMPETENCIES : Individual :
Deep experience leading Operations data transformations for a large, complex insurance business
Experience surmising data-driven insights to align initiatives and reporting with the overarching enterprise strategy
Communication of data transformation strategy to technical and non-technical audiences
Ability to engage IT and UW partners to deliver solutions that meet customer and business needs
Experience designing and delivering UAT for complex data initiatives
Experience driving training / data literacy projects
EDUCATION / CREDENTIALS
Bachelor's Degree in related field
SKILLS
Excellent written and oral communication skills
Demonstrated proficiency in Collaboration and Interpersonal Skills, Communication, Technical, and Organization, Problem Solving and Service Skills
Must be a self-starter, demonstrate flexibility and adaptability
Advanced knowledge of Microsoft Outlook, Word and Excel
Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team.
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