What are the responsibilities and job description for the Housing Navigator Case Manager position at Archdiocese of St. Louis?
St. Patrick Center provides opportunities for self-sufficiency and dignity to people who are homeless or at risk of becoming homeless. Individuals and families build permanent, positive change in their lives through safe and affordable housing, sound mental and physical health, and employment and financial stability.
Working collaboratively with individuals, businesses, government and other service providers, St. Patrick Center will end chronic homelessness in the St. Louis region through Housing First, an evidence-based practice that tells us to remove barriers, do intake and assessment early, move people into housing and offer them support to achieve their goals.
Position Summary
St. Patrick Center, a ministry of Catholic Charities, is hiring a Housing Navigator. The case manager, working in our Support Services for Veteran Families (SSVF) program, will ensure best practices to find affordable market rate housing for veterans who are at risk of losing housing or are currently unhoused. This position is also responsible for maintaining positive relationships with those currently on the housing list, as well as developing relationships with new landlords and property managers. The core working hours are Monday through Friday, 8:00 am - 4:30 pm. The salary for this role is between $40,000 and $50,000 a year.
Overview and Responsibilities
- Keep an organized housing resource list that includes contact information, housing location and application
- Maintain regular contact with landlords and property managers on current list to stay updated on rental openings and application criteria
- Identify new housing opportunities for clients and develop positive relationships with those landlords and property managers.
- Determine if identified housing meets SSVF criteria and housing inspection guidelines.
- Conduct housing inspections as needed.
- Maintain a client caseload of 10 clients. Range may vary based on program need.
- Assist with program intake assessments as needed.
- Determine client’s program eligibility at initial program intake.
- Assess the client’s strengths, desires, and immediate/long term needs.
- Assist with stably housing clients on caseload within 30 days of enrollment.
- Make in-home visits to observe indicators of the clients’ progress.
- Assist clients with their transportation, clothing, furniture and food needs.
- Assist clients with monthly budgeting and goals
- Contribute to the ideas and processes of the ICM team.
- Collaborate with SSVF Peer Support and Healthcare Navigator as needed.
- Responsible for meeting goal indicators as outlined in the SSVF grant.
- Update and maintain electronic housing list.
- Maintain organized and accurate assessment files.
- Enter case notes for services provided to clients within 24-48 hours of said service.
- Create and maintain an organized hard copy file for each client.
- Refer clients to additional resources to address other service needs such as substance abuse, mental health, and legal assistance
- Make referrals to other SPC Programs as appropriate.
- Refer clients to local VA medical centers for potential health and financial benefits assistance.
- Other duties as assigned.
Knowledge and Experience Requirements
- Highschool diploma or GED required.
- BSW or related field preferred
- 1-2 years of experience working with the unhoused population preferred.
- Knowledge of housing and other supportive service resources
- Driver’s license required (MO residents require a Class E driver’s license).
- Reliable vehicle and current and valid auto insurance required.
Skills and Competencies Required
- Ability to perform effective case management.
- Ability to follow, understand and meet grant requirements including paperwork.
- Ability to communicate well with others and be team oriented.
- Ability to work well with a wide range of people in various settings.
- Excellent computer skills and the ability to process large amounts of data.
- Ability to handle confidential information.
- Ability to remain calm in stressful situations.
- Available to work a minimum of 37.5 hours a week.
Resources for Which Accountable
- None
St. Patrick Center does not discriminate on the basis of handicapped status in the admission or access to, or treatment or employment in, its federally assisted programs and activities. St. Patrick Center is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, or disability.
Pre-Employment Screening
All candidates receiving an employment offer must submit a pre-employment screening. The screenings will include criminal background check and other background checks (as needed), Family Care Safety Registration, drug screen, and an employment and education or licensure/certification verification. Various positions will require physical examination, Tuberculosis screening and Hepatitis A. All offers are contingent upon successful completion of required screening.
Salary : $40,000 - $50,000
