Cash Application Business Analyst - Decatur, IL

GBS Cash Application Business Analyst – Decatur, IL
This is a full-time exempt level position.  

General
The NA Global Business Services Center has an opening for a GBS Cash Application Business Analyst on the Prospect to Cash team. This position will be based in the Decatur office. The successful candidate will oversee and optimize a wide range of finance and controlling processes, utilizing ADM systems such as JDE, IBM, Agris, AS400, Sage, M3, Oracle & SpecNet.

Experience

• Bachelor’s Degree preferred, preferably in Business Administration, Accounting, or related fields.
• Experience in Accounts Receivable, with a strong background in data analytics, problem solving and continuous improvement.
• Experience within a Shared Services (GBS or global environment with a focus on process optimization and operational excellence.
• Proficiency in PowerBI and Microsoft Office Suite, especially Excel and MS Outlook.

Job Requirements

• Ability to work independently in a deadline-driven environment with a strong emphasis on productivity and efficiency.
• Exceptional problem-solving and analytical skills, with experience in a performance metric analysis and reporting.
• Strong communication and facilitation skills, with the ability to interact effectively with internal and external stakeholders, at all levels.
• Customer-focused, with a proactive approach to high-quality service and issue resolution.
• High attention to detail and commitment to compliance with ADM policies and procedures.

Responsibilities

• Operational Leadership: Ensure efficiency and accuracy in resolving internal and external system issues, serving as a primary escalation point for complex matters.
• Process Optimization: Recommend, develop, and implement process and system improvements to increase efficiency, reduce costs, and strengthen controls, aligned with operational excellence initiatives.
• Strategic Partnerships: Collaborate effectively team and internal departments and to foster synergy and alignment in financial processes and supplier enablement efforts.
• KPI Monitoring: Track and report KPIs to ensure the team meets targets, identifying and implementing corrective actions as needed.
• Project Leadership: Lead and support cross-functional projects and process improvement initiatives with direct impact on team performance and business objectives.
• SOP and Compliance: Conduct periodic reviews of internal and external Standard Operating Procedures (SOPs) to ensure compliance and identify improvement areas.
• Escalation Point: Act as the escalation point for complicated issues, coordinating solutions and aligning resolutions with supervisor guidance.
• Travel : In-frequent travel as needed.