Admissions Director

Admissions Director Job Description

Responsibilities

1. Admissions Management

o Oversee the entire admissions process from receipt of referral to admission.

§ Will ensure timely response to referral questions.

o Schedule and conduct tours of the facility for prospective residents and their families.

o Evaluate potential residents for eligibility based on clinical and financial criteria.

o Responsible for the organization and maintenance of the Facility Resident Bed Board.

2. Financial Eligibility and Background Checks

o Perform thorough financial eligibility checks to ensure prospective residents meet the facility’s requirements.

o Conduct background checks on all potential residents to comply with regulatory standards.

3. Room Readiness

o Coordinate with the housekeeping and maintenance teams to ensure that rooms are clean, well-maintained, and ready for new residents.

o Inspect and audit rooms prior to admission to confirm readiness.

4. Contract Management

o Ensure that all admission contracts and necessary paperwork are completed and signed by the appropriate parties.

o Maintain accurate and up-to-date records of all admissions documents.

5. Follow-Up with New Admissions and Facility Residents

o Follow up with new residents and their family post-admission to address any concerns and ensure satisfaction.

§ Ensure this is done in scheduled intervals.

o Act as a liaison between residents, families, and facility staff to facilitate smooth transitions.

6. Referral Tracking

o Maintain and update the referral tracker in real time to monitor and manage incoming referrals.

7. EHR and Census

o Admit, transfer, and discharge residents in PointClickCare

o Send daily census and forecast

8. Oversee Reception Department

o Responsible for daily reception schedule and ensuring coverage.

Qualifications

• Education: Bachelor’s degree in healthcare administration, business administration, or a related field.

• Experience: Minimum of 3-5 years of experience in admissions, preferably in a skilled nursing facility or healthcare setting.

• Skills: Strong organizational, communication, and interpersonal skills. Proficiency in Microsoft Office and experience with electronic health record (EHR) systems.

• Knowledge: Familiarity with Medicare, Medicaid, and private insurance processes. Understanding of state and federal regulations related to skilled nursing facility admissions.

Personal Attributes

• Compassionate and empathetic with a genuine interest in working with the elderly.

• Detail-oriented and capable of managing multiple tasks efficiently.

• Ability to work collaboratively with a diverse team of healthcare professionals.